CAREER SUMMARY

Expertise in using Salesforce And QTestManager to perform activities like writing Test Plan, Test Cases, executing Test Cases, developing and maintaining Test Scripts, tracking defects and bug reporting.

Strong acquainted with writing detailed test cases for functional and nonfunctional requirements.

Experience in executing User Acceptance Testing (UAT), Regression Testing, System Testing, Functionality Testing, Performance Testing, Black Box Testing, GUI Testing, Sanity Testing, and Usability Testing for Web, Client, and Server applications testing.

Proficient in cross-browser testing (IE, Chrome, Firefox, and Safari)

Expertise in all stages of Software Development Life Cycle

Comprehensive knowledge of the SDLC within Web, Client/Server & Mainframe environment

Highly proficient in MS Office suite (Excel, project, PowerPoint, and outlook).

Participated in the creation of Test Cases and Test scripts and worked closely with developers and Project Managers in isolating and resolving problems using appropriate QA testing methodologies.

Knowledge of the guidelines of agile methodology in Software Dev. phases.

Skilled in the analysis of business requirements for software applications from functional and project management perspectives.

Strong working knowledge of databases such as Oracle and MS SQL server.

Expert in Mobile testing on iOS, Android, Windows devices: phones and tablets

Experience with J Meter to perform load testing on web applications and Web services

Worked with peers in both business and technical areas to deliver system solutions in line with corporate priorities

Experienced using Selenium web driver for Mobile applications.

TECHNICAL SKILLS

QA Tools &

Methodologies

IFS Applications(10.0), VPN (Virtual Private Network), Selenium WebDriver (3.11), Team Track, JIRA, Confluence, Awesome screenshot, TestRail, Zephyr

Agile-Scrum/Kanban and Waterfall.

Languages

Environment

Visual Basic, Java, HTML, XML, CSS, PHP, .Net

Enterprise Resource Planning, Cisco equipment familiarity, Routing Protocol expertise, SOAPUI, Postman, Sellinium web driver

Mobile Platforms

Mobile Emulators

Android, IOS & Windows phone

Sauce labs, Browser stack, IOS Simulator

Browsers

IE, Mozilla Firefox, Chrome, Safari, Samsung internet, Edge

Operating Systems

MS-DOS Windows, MAC, Linux, Unix commands, Advanced Excel, Sharepoint, Microsoft PowerBi

Databases

SQL, Oracle

WORK EXPERIENCE

IFS/ERP IT Analyst

Savoye - Aurora, IL February 2022 - September 2022

●Work as part of the ERP Enterprise Application team, act as the primary IT support for one of our Businesses using IFS ERP, provide day to day as well as strategic support.

●Collaborate with business users to elicit, understand and document requirements, apply good judgment and knowledge to implement effective solutions.

●Design, develop, implement and support business processes and solutions using IFS and other technologies that will enable the business to function at the high-quality, consistent standards.

●Direct development and support of user-facing IFS configurations, including but not limited to custom objects, Reports, saved searches, and Lobbies.

●Involved in the training for the implementation procedures for business users on IFS Applications and other processes as required, as well as help the business to get maximum value out of IFS as the core ERP system.

●Change management, ownership and guidance for business testing when new IFS releases, critical fixes, and other changes are required.

●Strong knowledge for SDLC practices within both IT team and the Business to ensure that design specifications, testing and documentation are completed for each project or activity.

●Interact with all IT support functions, including external vendors and service partners, to troubleshoot and resolve complex problems.

●Be a Proactive, engaged member of the ERP IT team, providing top-quality guidance and support IT colleagues and business users.

●Establish and maintain good relationships to support effective collaboration and position yourself as a crucial partner to the business.

Quality Assurance Analyst

Assurant --Chicago, IL March-2020- February 2022

Agile-Scrum Environment with 2-week sprints. Participated in discussions for Sprint planning, Daily Scrum (or Stand-up), Story Grooming, Backlog, Story Pointing, Sprint Review, and Sprint Retrospective.

Requirement gathering from Business requirement documents (BRD) and Functional Requirement Documents (FRD) to design, develop, optimize digital marketing campaigns for Google Analytics and Data Analytics.

Experience with UAT such as systems Analysis, design produced test plan and test scripts, testing and documentation in Advanced Excel.

Worked with the UAT team for system testing assignment and Production release.

Developed and maintained workflow in Salesforce environment; page layouts, validation rules, approvals, dashboards, and reports.

Process credit card applications for new customers according to customer credit and background.

Attended daily defect meetings with Developers, Business Users, and Management.

Met with Management, Developers, and Business Analysts to design functional specifications before each Release.

Expereince in Digital Web automation using different automation tools and Frameworks.

Created Regression test sets for various test projects and updated the test set after each test cycle.

Participated in the project meetings and walk-throughs. Mentored and built skills in more junior members of the QA team.

Performed Smoke Testing, Functional Testing, GUI (Graphical User Interface), System Integration Testing, Regression Testing, UAT (User Acceptance Testing), and End to End Testing.

Performed Positive and Negative Testing manually.

All the issues that came up during the testing process were tracked and logged in JIRA as defects.

Monitored the defect tracking process using JIRA, troubleshooting, and generating customized reports for the client.

Involved in writing SQL queries for Backend Testing using Oracle SQL Developer.

Performed Moderate to Extensive Database testing using Complex SQL queries in MySQL

Business Analyst/ Quality Assurance Analyst

Allstate Insurance - Northbrook, IL March-2018- March 2020

Review the business requirements document to understand the Business process and write test cases and mocked test data for both positive and negative test scenarios.

Uploaded and managed test requirements and test cases in ALM

Perform functional, system, system integration, GUI adhoc, and UAT testing

Executed Regression test cases, documented test results and reported and tracked defects.

Stored pass/fail results in the project folder and/ or in ALM and related and closed fixed defects.

Performed smoke testing after the build deployment on a weekly basis after the defect fixes.

Auditing business and functionality necessity docuemnts and recognized test scenarios.

Retesting defects and making necessary updates in ALM.

Participated in the meetings with BA/QA analyst and developers to discuss defeats.

Involved in scrum type of agile methodology testing.

Performing functional testing, Integration Testing, system testing, Regression Testing, and end to end Testing.

Send daily project updates to senior management.

Meeting with Management, Developers and Business Analysts to design functional specifications before each release.

Use ALM to customize users and users groups.

Strong working knowledge of UNIX command line, UNIX scripting

Experience in webservices testing (Using tools like SOAP UI/Postman)

Familiar with basic SQL queries to deal with backend testing

Familiar with SAS language

Experience working with mainframe systems

Working knowledge of test management software tool like Microfocus ALM/Quality Cente

Use ALM to create and maintain new Domains and Projects

Creating Regression test sets for various test projects and updating the set after each test cycle.

Participated in the team for User Acceptance Testing

Performed back-end testing using SQL queries

Mentored and built skills in more junior members/ new hires of the QA Teams

Performed Sanity Testing & Smoke Testing manually

Participated in the project meetings

Mobile Testing of multiple web properties

Mobile compatibility testing on numerous IOS, Android, and Windows devices

Participated in the building and maintenance of the automation framework

Executed and analyzed automated scripts

Created reusable automated test scripts using Selenium

EDUCATION

Bachelor in Science - Class of 2005

Business Analyst certification

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