Customer Service Representative
Resume:
GARRETT LEE POLLOK
*************@*****.***
**** **** **, *******, ** 77040
Summary
Personable and dedicated customer service representative with extensive experience in sales. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experience
LiveOps –Nike Customer service and Coach Care
07/2022 - 03/2023
Received and managed several phone calls to answer clients’ questions
Set up and explained new membership contacts
Provided timely and effective replacement of damaged or missing products.
Arise virtual solutions LLC - customer representative
07/2020 - 05/2022
As a Roadside assistance, our top priority was making sure every single customer would make it home safe, we would never leave any one on the road, we used to assist with Tow service, jumping, fuel, changing tires.
CCD, a Health Insurance - Customer service
04/2018
I would assist customers with their life insurance, making doctors’ appointments, calling to verify appointments, and walking them through multiple steps with their doctors.
Languages
English/Creole/French
SKILLS
Customer service ability
Fast learner
Strong Work Ethic
Positive Attitude
Good Communication
SkillsFlexibility/Adaptability
Computer skills
Time management abilities
Education and Training
Information technology Texas Tech
01/2020
High School Diploma
Carnegie Vanguard High School 01/2017
Forex trading Course
01/2018
Dropshiping Course
02/2018
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