Tatiana Whatley adzbos@r.postjobfree.com

202-***-****

PROFESSIONAL SUMMARY

Professional with 20+ years of diverse experience in customer relationship success, statistics, languages and user testing across web and mobile applications. Quick learner with excellent organizational and analytical skills and meticulous attention to detail. Hands-on experience in statistics and web/mobile application testing through all stages of the Software Development Life Cycle (SDLC). Creative thinker who can handle several projects and deadlines at once. Data-driven and customer-first decision maker. SKILLS

● Customer relations management

● Excellent written and verbal communications 9in variety of languages

● Quickly adapting to changing priorities

● Enthusiastic to create client positive experience

● Project management: leading teams for multiple large projects under tight deadlines

● Collaboration and interpersonal: working with diverse multi-functional teams, individuals, and projects

● Testing: regression, front-end, back-end

TOOLS AND TECHNOLOGIES

● Certified Base Programmer for SAS 9, R programming, Matlab, Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), C programming, Cobol, SPSS

APPLIED MATHEMATICS AND STATISTICS

● Linear Algebra, Mathematical Statistics, Statistical Software (SAS)

● Numerical Analysis, Regression, Multivariate Analysis

● Partial Differential Equations, Spatial Statistics, Generalized Linear Models

● Financial Mathematics, Stochastic Processes, Design of Experiments

● Applied Sampling, Time Series, Data Analysis

EXPERIENCE

Media and Marketing Manager, Five Star Consulting Group Jan 2021-present Mathematical Statistician, U.S. Department of Labor Jan 2004 – Sep 2020

● Run queries on stratified probability sample, imputation of missing values, search for suspicious data values

● Performed customer service and office duties required to support the subject matter experts (SMEs) and staff

● Provided reliable information when responding to requests and questions

● Maintaining and updating records; preparing documents for the program database, in support of follow-up

● Delivered data products in a timely fashion

● Conducted training to perform estimation and analysis; explained various concepts to staff

● Conducted seasonal adjustment research of the Quarterly Services Survey: tracked statistical characteristics of numerous series over several quarters; made recommendations for seasonal adjustment of the series

● Performed annual reviews of the seasonal adjustments of series from economic surveys

● Participated non-disclosure research group

● Designed various samples

● Created datasets in SAS

EDUCATION AND TRAINING

B.S., Mathematics University of Oklahoma 1998

MA Statistics University of Oklahoma 2001

University of Maryland - UMD JPSM classes on sampling and survey methodology 2010

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