Christinne Guidroz

**** ** **** ******* ****** Beach, FL 34957• Cell 225-***-**** • Email: adzboc@r.postjobfree.com

Objective

To obtain a position in an organization that: offers a superior experience to both guests and employees; promotes a culture of employee involvement, pride and innovation, and fosters relationships based on integrity and a spirit of cooperation.

Experience

2013-2023

Personal Caregiver

Adult care, elder care, child care, and the disabled: shopping, bathing and grooming, medication administration, housekeeping, transportation, food preparation, physical therapy, companionship, emotional support, and quality of life activities.

2010-2013 Isle of Capri Casino Hotel Lake Charles, LA

Rewards Club Manager

Assist in the formulation of training manuals, daily promotions, and communication to all team members.

Responsible for budget, labor analysis, scheduling, training, and daily operations for Rewards Club

Slot Shift Manager

Ensures the slot department adheres to all regulatory, departmental, and casino policies and procedures in accordance with management’s directives and to improve security, efficiency,and to safeguard assets

Assist in the formulation, development, and implementation of goals and objectives.

Implemented system outage strategy to ensure that patron’s were paid in a timely fashion. Wrote internal controls, designed forms, and wrote policy

2008-2010 Hollywood Casino Baton Rouge, LA

Assistant Slot Shift Manager

Ensures the slot department adheres to all regulatory, departmental, and casino policies and procedures in accordance with management’s directives and to improve security, efficiency,and to safeguard assets

Approve jackpot payouts and credit meter payouts and ensures that all appropriate forms are completed accurately

Beverage Supervisor

Oversee operational activities of all beverage service areas throughout 75,000 square foot riverboat casino and three (3) restaurants

Responsible for scheduling and monitoring job performance of 70 beverage servers and bartenders

Suggested new intradepartmental-staffing policy that alleviated downtime in F&B areas due to inadequate coverage

2006-2008 Pedigo’s Steakhouse Baton Rouge, LA

Beverage Manager

Oversee daily operations of a full-service, 125 seat restaurant

Managed and trained wait staff; interfaced with guests and suppliers, and performed all accounting duties

Implemented new inventory control procedures — increasing profitability and reducing loss

Education

2005 Louisiana State University Baton Rouge, LA

B.S., Mathematics; Minor-Business Administration

Awarded Information Technology Scholarship – 2004/2005

Personal

Challenge-motivated; Keen analytical mind coupled with creativity in problem-solving; Excellent leader and good follower of competent leadership

Skills

ACSC, CMS, SDS, ABS, IVS, KRONOS, NET PROMOTER, STRATTON WARREN, MICROSOFT OFFICE, AND MARKET METRIX

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