ROBIN D FARRELL

**** ***** **. *****, ** *****

321-***-****

adzbkp@r.postjobfree.com

To work in a position to utilize the skilled learned over the past several years while working in an assistant manager /manager / customer service environment.

Authorized to work in the US for any employer.

2022-CURRENT

TELLER – COMMUNITY CREDIT UNION – Cocoa, fl

Handle customer transactions, including check cashing, deposits, withdrawals, transfers, loan payments, cashier checks, and opening and closing of accounts.

Identify customer’s needs, provide information on new products and services. Direct customers to branch reps as needed.

2019 – 2022

ASSISTANT MANAGER - big lots – Cocoa, fl

Leads and directs all activities related to cashiering, front end and recovery functions

Leads and supervise the service team

Drives staffing efforts in the store, including interviewing, selection, hiring and training associates

Administers appropriate disciplinary actions to associates, including recommendation for termination.

Assist with scheduling and payroll on a daily, weekly basis

Establish plans to accomplish store initiatives and goals

Responsible for maintenance, supervision and compliance of hazardous waste program

Services the manager on duty role as needed including opening and closing of the store

2019-2019

STOCKER, RECEIVER, CASHIER, SALES - big lots – west seneca, ny

Cashier & Furniture Sales

Unloading trucks & Palletizing

Operator of pallet jack

Stock shelves

Planograms

Organize warehouse

Setting up & taking down gondolas, end caps, back to backs, display tables

Price tagging & ticketing

2015-2019

ASSISTANT MANAGER – dollar general – lackawanna, ny

Placing & Receiving orders

Stocking

Inventory

Returns & Exchanges

Oversee employees

Scheduling

Daily deposits

Balance cash registers

Reset store

Planograms

2009 - 2015

ASSISTANT MANAGER – Noco Energy Corp – Buffalo, ny

Scheduling

Oversee employees

Inventory & Ordering

Daily deposits

Solving cash related queries

Lottery terminal

Daily paperwork for balancing

Daily invoices

Maintain daily accounts of transactions

Balancing the daily accounts at the end of each day

2003-2008

LEAD CASHIER, SUPERVISOR – k-mart – Buffalo, ny

Interacting with customers that come to the counter

Solving all cash related queries

Manage all cash transactions

Daily stocking of shelves

Customer service to handle all returns

Routing and handling all incoming calls

Maintain daily accounts of daily transactions

Balance the daily accounts at the end of the day

2000-2003

CUSTOMER SERVICE, CASHIER – jubilee market – Buffalo, ny

Interacting with customers that come to the counter

Solving all cash related queries

Assistant to front end supervisor

Count shift cashier drawers for balancing

Handling of money drops and drop paperwork

Bakery assistant

Daily stocking of shelves

Maintain daily accounts of daily transactions

Balance the daily accounts at the end of the day

EDUCATION

2000

SOUTH PARK HIGH SCHOOL – BUFFALO, NY

SKILLS

CUSTOMER EXPERIENCE

CUSTOMER SERVICE

CCC

FRONT DESK

CALL CENTER

CUSTOMER CARE

ASSISTANT MANAGER

STORE MANAGER

ORDER ENTRY

RETAIL MANAGEMENT

MANAGEMENT

CASH HANDLING

SUPERVISION

PAYROLL

INVENTORY CONTROL

MERCHANDISING

LOSS PREVENTION

PRICING

PLANOGRAMS

FURNITURE SALES

SALES MANAGEMENT

SALES

FREIGHT

RETAIL

SHIPPING / RECEIVING

PROCUREMENTS

LOGISTICS

WAREHOUSE

ACCOUNTS RECEIVABLE

POS

PURCHASING

OFFICE MANAGMENT

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