Scrum Master /Project Manager
Resume:
Archana
********.**@*****.***
Certified Project Management Professional (PMP)
SUMMARY:
Highly skilled IT Project Manager with overall 13 years of technical experience of which 5 plus years of extensive expertise in managing multifaceted projects
Expertise in needs assessment, release management, quality assurance, managing suppliers, communicating deadlines, and completing projects under budget
Detail-oriented individual with strong skills in Enterprise Systems Management, Architecture design, server administration, Application tuning, performance monitoring, Problem-Solving and Interpersonal communication skills along with Mentoring, Instructional and Supervisory skills
CERTIFICATIONS:
Project Management Professional (PMP)
IBM Certified System Administration – WebSphere Application Server v6.0
Sales Force Administrator
Sales Force Platform Developer 1
EDUCATION:
Master’s in Electrical Engineering, Gannon University, PA Aug 2006-Dec 2007
CORE COMPETENCIES:
Project Management
Release Management
Budgeting & Cost Analysis
Collaborative Team Building
Change Management
Strategic Planning
Project Scoping
System Documentation / Training
TECHNICAL EXPERTISE:
Operating Systems
Solaris 7, 8, 9& 10, AIX, Linux8/7.2/7.1/6.2, SuseLinux, Z/OS, HP-UX10.20, Windows NT/2000/2003/ Advance Server, and Ms-Dos
Methodologies
Agile, Waterfall, Scrum, Lean, Kanban
Web/Application Servers
IBM WebSphere Application Server 8.x, IBM WebSphere Portal Server 9.x, WebSphere MQ 5.x/6.x/8.x, WSRR6.x, WPS 6.x/7.x/8.x, WBM 6.x/7.x/8.x, WebSphere Message broker, Tomcat, Apache, IBM HTTP Server (IHS), IIS 6/7, Azure, ADLS, ADF, Informatica Cloud, VMs, Cloud Data Ingestion
Testing/Monitoring Tools
GitHub, Jira, Confluence, HP ALM, HP QC, Service now, Tivoli Performance Viewer, Thread Analyzer, Log/Site Analyzer Building Tools, IBM Support Assistant, HP Site scope, HP Load runner, GC Analyzer, IBM Support assistant (ISA tool), TFS
Languages
C, C++, Java, Unix Shell Scripting, SQL, HTML, XML, XSLT
Packages
MS Office Suite, Microsoft Office SharePoint Server (MOSS) 2007, Microsoft Performance Point Server 2007, MS Office, Advanced MS Excel, MS project, MS Visio
EXPERIENCE:
NYS, ITS, OTDA, Albany, NY August 2019 – Current
Scrum Master /Project Manager
Responsibilities:
Lead IT project for NYS Office of Temporary and Disability Assistance: ASSETS Struts 2
Developed, implement, and maintain the project management plan, including configuration management, issue management, and communication plans
Continually assessing project risk with the teams and determining plans to eliminate or reduce severity
Continually improved project schedule to reflect best practices and lessons learned
Work with stakeholders to analyze and document business and data requirements
Using scrum daily stand-ups to streamline the testing cycle communication and using sprints to target problematic areas for a quick turnaround to QA testers
Managed stakeholder relationships with all business and technology groups
Created and managed transition plan from development vendor to support and maintenance vendor, defined support, and maintenance processes
Developed, maintained, and reviewed with key stakeholders and development teams key project artifacts including but not limited to project charter, project communication plan, work breakdown structure (WBS), project roadmap, project backlog, sprint backlog, functional requirements, testing plans, project plans, release plan
Reconciled risk results against accounting reports and external data sources.
Managed master database creation, data migration plan from legacy to target system and lead data analysis meetings that covered gap analysis, data mapping, data quality, security, and retention needs
Knowledge on AWS and Azure
Continuously tracking and measuring the project tasks to ensure that the teams are focused on the critical path items ensuring we meet our target date
Established success criteria (Go/No-Go) for all areas of the project with stakeholders for each rollout, assisted towards completion of tasks, monitored progress, and reported to leadership
Prepared detailed rollout plans
Presented project management knowledge areas Risk Management and Quality Management to Executive Management to ensure appropriate stakeholder support for PMBOK® related activities
Provided status on work in progress and next steps through issue resolution and testing
Provided executive level status to Executive Directors and senior management of ITS and OTDA agency for weekly management status reports on operations and projects driven initiative
Recognizing team members as we meet small goals along the way to keep morale up and the team motivated
Environment: TFS, JBOSS, ORACLE, MAIN FRAMES, COBOL, DOT NET, JAVA, AWS, JIRA
NYS, ITS, Division of Criminal Justice Services, Albany, NY Feb 2012 – July 2019
Scrum Master / Project Manager
Responsibilities:
Involved in infrastructure systems architecture planning and working with the vendors to make sure that required infrastructure needs are delivered at the right time to meet the project deadlines
Experience with the installation, configuration and administration of WebSphere Portal V6.1/V8.0 and WebSphere Application Server 7.0, V8.5, WebSphere Process Server V6.1, V7.0, V8.5 and Business Process Manager V8.5 in a highly available, clustered environment
Using scrum daily stand-ups to streamline the testing cycle communication and using sprints to target problematic areas for a quick turnaround to QA testers
Established success criteria (Go/No-Go) for all areas of the project with stakeholders for each rollout, assisted towards completion of tasks, monitored progress, and reported to leadership
Strong experience in back-end programming with SQL and understanding of database/ data warehousing/ data modeling concepts
Used HP ALM for Defect Tracking system for error reporting
Adept in interacting with business users to identify the requirements, analyzing, documenting user requirements into use case model using business modeling tools like MS Visio and MS Office
Conducted Performance Review of web and J2EE critical applications with Senior Leadership team and submitted reports to client Management
Performed root cause analysis on failures and troubleshooting on issues such as OOM, 100% CPU Usage, hung Thread sessions, session replication, JVM Crashes
Conducted Load, Stress and Endurance testing for application used by development team
oIdentified Business need for Load Testing and issues with application
oConducted Load Testing, Stress Testing, Endurance Testing and collated the Test Results
oProvided recommendations based on the Test Results.
Coordinate web application performance testing pre-tasks: Ensure performance test requirements are received. Develop and review product specific performance test plans.
Supervise script recording, ensuring correctness and quality with an understanding of monitoring requirements based on test objectives, test execution tasks. Coordinate test window and infrastructure utilization.
Environment: IBM WebSphere Application Server v6.x/v7.x/8.x, WebSphere Portal server v9.X/8.x/7.x/6.1/5.1, WPS 6.x/7.x/8.x, IBM Data Power, IBM HTTP Server v6.0/7.0/8.0, AIX 7.1, Oracle 9i/10g11g,12g, DB2, Tivoli Performance Viewer, IBM Support assistant, HP Load runner v11.52, Tivoli Performance Viewer, IBM Support assistant (ISA tool),TFS
Social Security Administration, Woodlawn, MD Jan 2011 – Jan 2012
System Administrator
Responsibilities:
Lead the effort in resolving various issues with Main Frame WebSphere application servers, which enabled increased productivity of the Development Team
Install, Configure, and administer IBM Web Sphere Application Server 6.x/7.x on z/OS, Solaris 10
Migrated WebSphere v6.1.0.32 to WebSphere v7.0.0.15 in z/OS
Excelled in performing Impact Analysis, Cost-Benefit Analysis, Gap Analysis, and SWOT Analysis to check a project’s feasibility
Proficient in developing use case diagrams, behavior diagrams (Sequence diagrams, Collaboration diagrams, Activity Diagrams), and class diagrams based on UML methodology using Rational Rose
Performed Functional, Regression, User Acceptance and performance test using Manual test methodology and Automated testing tool
Updated the WebSphere Application Server z/OS Plug-Ins for IBM HTTP server
Experience in taking Dumps and Traces using Mainframe commands.
Experience to set up a SLIP to obtain an SVC dumps
Build Cells using Jython scripts
Prepared the business requirement documents, functional requirement documents, Solution Requirement Specification documents.
Identified and document application defects and track to resolution, performing retesting as required
Created test plans and wrote Test Cases to ensure that test cases reflect user needs as per system requirement, and executed those test cases in HP ALM / quality Center
Monitor and Optimize WebSphere Performance with Wily Introscope, IBM Support assistant (ISA)
Reviewed performance test plans with developers, Product Management and performance test execution
Diagnosed memory and performance issues using ITCAM and Introscope
Created mockup screens to show the expected changes to the business users and describe the impacts of the changes
Performed Load/Performance/Stress using Load Runner with Web (HTTP/HTML) protocol
Analyzed heap dumps and thread dumps using IBM Support assistant tool.
Worked closely with developers in resolving application related issues and high CPU issues
Monitored CPU utilization using OMEGAMON V7.0
Worked closely with IBM on problem determination, and resolution - PMRs
Environment: IBM WebSphere Application Server v6.x/v7.x, WebSphere Portal Serverv6.x, WSRR 6.x,WPS 6.x/7.x,IBM Data Power IBM HTTP Server v6.0/7.0, Solaris 9/10, ZOS, Oracle 9i/10g, DB2,IBM Support assistant, ITCAM, HP Load Runner, JMeter
Mass Mutual Financial Group, Springfield, MA August 2009 – Dec 2010
System Administrator
Responsibilities:
Setup, Install and Configure IBM WebSphere Application Server 5.x/6.x/7.x
Deployed applications through the deployment scripts and administration console
Experience z/OS dumps and slip/traps and understand performance metrics and reporting (SMF) on z/OS
Expert knowledge in SIBus creation, configuration, and troubleshooting
Analyzing software, system study and creating business requirements description documents
Responsible for working with the Scrum Master, Product Owners in facilitating Scrum meetings - Sprint Planning meeting, Daily Scrum meetings, Sprint Review meeting, and Spring Retrospective meetings
Writing and execution of Test Cases to cover complete scope of functionality based on the provided functional requirement and perform Regression testing
Guide the development teams to break down large and complex user story into simplified tasks for execution during the Sprint Planning meetings
Performed various types of testing such as Sanity, Functional, Integration, End to End testing, Re-Testing, UI, Cross Browser, Regression, and UAT testing
Extensively used HP ALM for the execution of manual test cases and categorized bugs based on severity assigning them to concerned developer, generation of reports for management requirements
Worked as a part of 24/7 on-call support for production environment
Troubleshooting Applications and analyzing logs to diagnose problems
Responsible for setting up monitors to monitor network activities and bottlenecks
Coordinating with the Operations, Database, Network, and the System administration teams to resolve issues
Performed routine management of WebSphere environment like monitoring disk space, CPU utilization
Environment: IBM WebSphere Application Server 7.0.0.21/7.0/IIS5.5/5.0,, Portal Server 7.0/6.0/6.1 IBM HTTP Server v6.0, Sun One, Tivoli Access Manager v6.0, Tivoli Identity Manager v4.6, HP Load Runner, HP Quality Centre, SQL Server, DB2, Rational Requisite Pro, Site Minder5.5/4.5, WebAgent5.5/3.5, SQL, Oracle 11g/10g, Load Director
Cisco Systems, San Jose, CA March 2008 – July 2009
System Administrator
Responsibilities:
Involved in complete SDLC process, supporting business, developing, and testing teams for meeting requirements
Managed the project using Agile Scrum methodology and analyzed the business case to understand the client needs
Conducted thorough analysis of the Business Requirements and created design specification to accomplish and achieve business needs.
Experience in obtaining and writing business, user and functional requirements, use cases, process models, workflows, creating mock reports
Well versed with web services, SOAP and WSDL along with web methods used to develop business logics
Created test plans and wrote Test Cases to ensure that test cases reflect user needs as per system requirement, and executed those test cases in HP ALM / quality Center (QC)
Supported testing team by analyzing and validating SQL scripts
Configured and maintain the SSL (HTTPS) sites by using third party, and self-signed SSL cert, on various Web Servers
Assisted users with setting proper Priority/Severity of problems, work problems resolution, recorded/documented actions in databases as well as utilized tools and resources
Provided on call 24x7 supports and monitored trouble ticket queues to attend user and system calls
Experienced in creating resources, modify properties, view runtime attributes, commit modifications and securing administrative server using Authentication, Authorization, Certificates, Credentials, Permissions, User registry, WebSphere Resources (Servlets, JSP files, HTML files)
Performed Integration and End-to-End testing on the project prior to deployment
Involved in critical issues resolution, process documentation and stabilization of the environments
Worked on change request tickets for Production changes
Environment: MS SQL Server 2005/ 2008 R2, HP QC, HP Load Runner, IBM WebSphere Application Server 5.0.x/6.x, Portal Server 6.0/6.1 IBM WebSphere Message Broker v6.x, Enterprise Service Bus, WebSphere MQ 6.x, WESB 6.0, IBM HTTP Server 1.3, DB2, Sun One LDAP
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