Customer Service Full Time
Resume:
Rhonda Cook
Cell: 317-***-****
Email: *************@*****.***
Permanent Address:
Indianapolis, IN, 46229
EDUCATION
Arsenal Tech High School; Indianapolis, IN - High School Diploma Class of 1998 LEADERSHIP & ACTIVITIES
Rhonda’s Beauty & Bonnets, LLC, Indianapolis, IN 07/2021-Present Founder and Chief Executive Officer
● Maintain an effective, productive, working relationship with customers.
● Provide direction and leadership toward the achievement of the mission and guiding principles.
● Assure services are consistently presented in a strong, positive image to customers. PROFESSIONAL EXPERIENCE
Rainbow, Indianapolis, IN 09/2016-03/2020
Part-Time Sales Associate
● Promote and sell services and merchandise provided by Rainbow Shops.
● Assisted in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
● Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
Dollar Tree, Indianapolis, IN 04/2016-08/2016
Cashier
● Responsible for assisting with operations of assigned store, in conjunction with asks and duties.
● Fully cross-trained to assist with cash register operations, customer service and stock replenishment.
● Displayed a High level of integrity and honesty; due to responsibility in handling cash. Anytime Cleaning Service, Indianapolis, IN 03/2016-03/2018 Full-Time Associate
● Ensured customer satisfaction, resolved customer issues and quality control.
● Uses cleaning products and procedures to clean commercial buildings.
● Clean and dust cobwebs, cleaning all hanging light fixtures and dusting baseboards and window sills each cleaning.
La Quinta Inn, Indianapolis, IN 06/2012-11/2013
Housekeeper
● Thoroughly cleaned guest rooms as assigned. Ensured amenities are stocked for each cleaned room.
● Reported any damages or hazards that are present in guest rooms to a supervisor (i.e., burned-out light bulbs, broken furniture, broken lights, etc.).
● Reports any questionable resident behaviors or unacceptable conditions to supervisor. Rhonda Cook
Cell: 317-***-****
Email: *************@*****.***
Permanent Address:
2921 Carnaby Street
Indianapolis, IN, 46229
SKILLS, INTERESTS, & CERTIFICATIONS
Customer Service Administrative Duties Cosmetologist Mongomery Beauty School, Madison, IN - Cosmetology License Oakland City University, Madison, IN - Microsoft Excel Certification Oakland City University, Madison, IN - Microsoft Powerpoint Certification Oakland City University, Madison, IN - Microsoft Word Certification
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