Scrum Master Team Member

CatherineAgbor

SCRUM MASTER - SSM, PSM

Fort Worth, TX

Email: **************@*****.*** Tel: 240-***-****

SUMMARY OF QUALIFICATION

Experienced Scrum master for 5+ years with keen ability to understand and built complex systems, I focus relentlessly on removing impediments from teams and delivering customer centric product and features. Experience in coaching 2 to 3 teams remotely, tracking records of tangible improving employee retention and satisfaction while delivering product features on time and under budget that are loved by customers.

CERTIFICATIONS

Professional Scrum Master 1(PSM)

SAFE Scrum Master 5.0 SSM certification, Scaled Agile Inc PROFESSIONAL EXPERIENCE

Perficient, inc. July2019-Present

Agile Scrum Master

• Remove team impediments daily to allow the team member to focus on the sprint goals and deliverables.

• Leads the team’s effort towards continuous improvement.

• Use key scrum metrics (Burndown and Burn Up chart, Velocity) to help deliver committed work.

• Empower the team to make system and process improvement captured in Sprint Retrospective meetings.

• Facilitating Agile ceremonies such as the Daily Stand-Up, Iteration Planning System Demos and Iteration Retrospective.

• Exhibits the behaviors of a Lean-Agile leader with a lean Agile mindset. CatherineAgbor

SCRUM MASTER - SSM, PSM

Fort Worth, TX

Email: **************@*****.*** Tel: 240-***-****

• Bring ideas from professional facilitation, coaching, conflict management to help the team become a high-performance team.

• Assisted with internal and external communication, improved transparency and radiation information.

• Tracks tickets across our Kanban board in Jira and report delays and blockers to the Release Train Engineer.

• Coaching the team members on Agile principle and providing general guidance on the methodology.

• Communicate with the PO to understand the User Stories. SPRINGSTONE June2018-May2019

Scrum Master

• Conducted working sessions and planning meetings for User Stories elaboration and decomposition.

• Ensured timely updates by regularly communicating project status and progress to management and executives.

• Coach team on making appropriate commitments through story selection, task definition.

• Made sure stakeholders were engaged and expectations had been set regarding their involvement and participation.

• Worked with delivery teams to mitigate impediments and ease the entire development process.

• Ensured the development team is worked efficiently towards sprint goals.

• Ensured Scrum Team’s adherence to agile practice through one-on-one coaching and retrospectives.

Catherine Agbor

SCRUM MASTER - SSM, PSM

Fort Worth, TX

Email: **************@*****.*** Tel: 240-***-**** NTT DATA May2016-April2018

Scrum Master

• Engaged and motivated team toward a common goal.

• Removed impediments so the team can focus on the work at hand and follow Agile practice.

• Supported the product owner to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope.

• Provided all support to the team using servant leadership style whenever possible and led by example.

• Continuously learned Agile/Scrum technique and share findings with the team.

• Focused on ever-improving team dynamic and performance. Help the team manage interpersonal conflicts, challenge and opportunities for growth. Escalates people problems to management where necessary.

• Collaborative work with other Agile teams.

• Challenged the old norms of development in order to improve performance in the area of quality, predictability, flow and velocity.

• Engaged with other scrum master to increase the effectiveness of the application of scrum in the organization.

• Worked with the scrum team and product owner to negotiate on the minimum viable product for delivery.

PF Credit Union January 2015-April 2016

Bank Teller

• Educated customers on online services offered and the mobile App. Catherine Agbor

SCRUM MASTER - SSM, PSM

FortWorth, TX

Email: ********@*****.*** Tel: 240-***-****

• Helped account holders access technology to enhance banking conveniences via multiple self-services channel.

• Attended innovative conferences when asked to

• Bult report with customers, displaying friendly services in all interaction. SKILLS AND TOOLS

• Agile Framework-Scrum, Kanban

• Jira/Confluence, Rally, SaFe, Jenkins, Chef

• User stories, ATDD, TDD, BDD, DevOps, continuous integration, automated testing Agile development and best practices

• Microsoft Excel, PowerPoint.

• Proven ability to work creatively and analytically in a problem-solving environment.

• Virtual communication tools such as Skype, Zoom, Google Hangout, Slack. EDUCATION

University of maryland global campus

Computer Networks and Cybersecurity (July 2022)

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