Telecom Technician
Resume:
BERNIE T. SANTIAGO
Date of Birth : October **, **81
Place of Birth : Baybay, Leyte
Nationality : Filipino
Join Date : April 25, 2006 to August 31, 2023
Years of working : 16 years
Passport Number : P2149821B
Education
Job Summary
2000 - 2004 University of San Jose-Recoletos
Cebu City, Philippines
College Degree
Bachelor of Science in Computer Engineering
1998 - 2000 System Technology Institute
Ormoc City, Philippines
College Degree
Certification in Computer Technician
This position is responsible for the Radio Access Network O&M support by performing quality check or rectification, creating and disseminating BTS database, and administering the BSC O&M, in order to meet the Radio Access Network availability target.
Professional
experience
13 Nov. 2020 – 31 Aug. 2023 ZTE Philippines, Inc.
Elabram System Inc.
Unit 1604, Antel Corporate Center
121 Valero St., Salcedo Village
Makati City 1227 Philippines
ZTE Philippines Inc.
Elabram System Inc.
Unit 1604, Antel Corporate Center
121 Valero St., Salcedo Village
Makati City 1227 Philippines
Mobile +639********* / +639*********
Email: ***********@*****.***
Job Position : Wireless Network Optimization Engineer Division : Technology Delivery Engineering and Service Operation Department : Wireless Technology Delivery Department Section : ZTE (Philippines)
Wireless Network Optimization Engineer
- Isolate and monitor incoming and outgoing alarms using ElasticNet at designated (UME) Workstation terminal.
- Commissioning ZTE equipment BBU V9200 on site.
- Using FortiClient and SecoClient software for logging-in VPN server to access in ElasticNet/UME.
- Installation of BBU, RRU, AAU, SFP, CPRI cable, and Antenna (Single or Multi band)
- Troubleshooting and replacing RRU, AAU, GPS, SFP, CPRI cable and Antenna.
- Involved in BBU site integration and activation of site through remote access using ElasticNet software.
- Performs site expansion 4G and 5G equipment through remote access.
- Performs configuration IP address and Cell parameters for 4G and 5G equipment expansion sites.
- Performs BBU commissioning via PNP for newly site on-air, checked IPs if reachable, software upgrade, load license, software Hot Patching, and configured parameters.
- Performs 5G/NR expansion, replaced from VSWc0 to VSWd1 and recommission, added VBP card & hardware configuration, added 5G IPs, and added configuration data parameters in the system.
- Performs FDD/TDD expansion, added hardware data, and added configuration data parameters in the system.
- Support customer's site for 5G alarm clearing, tracing problem remote IP, 5G IP replaced and configured in the system.
- Supported for Battery software upgrade of battery model FB150B1.
- Performs IP Channel test to ping IP GW for new site.
- Involved technical support of Operation and Maitenance engineer/subcontractor onsite for alarm analysis.
- Performs alarm monitoring and alarm management for all Network Elements (ElasticNET/UME), interpreting / understanding / resolving received alarm and escalating relevant system or Service Engineers.
- Performed ping and trace routing IP from LTE NodeB to point-point router device.
- Testing and checking fiber/MW transmission of ATN equipment on site.
- Involved site inspection installation of 4G and 5G equipment on site.
- Performed on site loading script and license using BS_Burn_Tool
- Performed alarm clearing of ZTE 4G and 5G equipment. Equipment Handled:
- ZTE BBU V9200 and ATN980C
- ElasticNET/UME– Used for KPI and Statistics monitoring. 20 20 Sept. 2015 -12 Dec. 2019 Etisalat UAE
Innovation Direct Employment Services
Tiffany Towers, 23rd Floor, Office no. 2301,
Cluster “W”, Jumeirah Lake Towers
P.O.Box 4452, Dubai, UAE.
Nearest Metro Station-Damac Properties
Job Position : Mobile Access Operation Front Office Engineer Division : Unified Network Operations Center
Department : Mobile Access Operation Front Office
Section : Ericsson & Huawei (AUH, DXB, NE Region)
UNOC Mobile Front Office Engineer
- Isolate and monitor incoming and outgoing alarms using OSS & weblinkU2020 Workstation terminal.
- Troubleshooting NodeB to RNC server and performed ping and trace routing IP from NodeB to point-point router device.
- Fault management, Performing inter mediated and some advanced troubleshooting
- Perform Corrective Maintenance to BTS with alarms.
- Monitor BTS performance: Traffic, fault detection and visualization of the network in a 24x7 operational standards and efficiency.
- Operation and Maintenance of Ericsson & Huawei BSC/SRC/RNC
- Operation and Maintenance of Ericsson & Huawei RBS 2G, 3G, LTE, FixedLTE, 5G, and VSAT.
- Monitoring using IBM/UFM software for tracing faults and KPI on the system.
- Responsible for software tracing of faults on the system.
- Issuing of Trouble Ticket (REMEDY) and escalation of problem.
- Submit daily Accomplishment report.
Equipment Handled:
- Ericsson & Huawei BSC/SRC/RNC
- IBM/UFM, Ericsson OSS, & Huawei U2000/U2020– Used for KPI and Statistics monitoring.
01 Oct. 2013 – 19 Sept. 2015 Smart Communication Inc. 2nd Flr. Piltel Bldg. 4446 J. Luna Ave.
Mabolo, Cebu City, 6000 Philippines
Job Position : Senior Engineer
Division : Technology Services
Department : Radio Access and Transport Operation
Section : Access and Transport Operation (Visayas area) Telecom Field Operation Engineer
- Operation & Maintenance of Huawei BSC, Huawei Cen, & ZTE Cen.
- Installation & Commissioning of OMU board Huawei BSC6900.
- Troubleshooting NodeB and performed ping IP route from NodeB to point-point connectivity on RNC server.
- Web LMT Monitoring of Huawei BSC.
- Performed BSC cut-over and health check.
- Installation & commissioning of Huawei Node B BTS 3900 & DBS 3900
- Performed loading of script of Huawei Node B BTS 3900 & DBS 3900
- Operation & Maintenance of Huawei Node B BTS 3900 & DBS 3900
- Installation & commissioning of Huawei BTS3900L & BTS3900A
- Installation & commissioning of Huawei DBS 3900 LTE FDD & TDD
- Operation & Maintenance of Huawei LTE FDD and TDD.
- Operation & Maintenance ECI (XDM-100)
- Installation and commissioning of Huawei RTN950 transmission.
- Operation & Maintenance of Huawei RTN950 transmission.
- Installation and commissioning of Aviat Harris transmission
- Operation & Maintenance of Aviat Harris transmission.
- Installation and commissioning of Nokia Flexi Hopper Transmission
- Operation & Maintenance of Nokia Flexi Hopper Transmission
- Installation and Commissioning of Ericsson RBS.
- Operations & Maintenance (O&M) Ericsson RBS 6000.
- Installation and commissioning of Ericsson Minilink TN and Minilink E.
- Operation & Maintenance of Ericsson Minilink TN and Minilink E.
- Operation & Maintenance of Tellabs 6335.
- Operation & Maintenance of Allied Telesis.
- Operation & Maintenance of VSAT Transmission and Modem Codan.
- Installation of Microwave and BTS Panel Antenna.
- Operation & Maintenance of Huawei BTS.
- Operations and Maintenance (O&M) Ericsson BTS.
- Operation & Maintenance of Wimax ZTE.
- Operation & Maintenance of Canopy Motorola.
- Performed activity rehoming BTS 2G and NobeB 3G.
- Operation & Maintenance Rectifier (ZTE, Emerson, Eltek, & Power One)
- Installation of Rectifier and Battery banks.
- Performed bench marking SMS, MMS, Call, and Mobile Data.
- Splicing and testing Fiber Optics cable.
Authority Areas
• Authorized to gather BTS data and decide on format for BTS database.
• Authorized to recommend strategies for improving quality of the entire BTS.
• Authorized to implement BTS PM routines, i.e. Routine Diagnostics Management of BTS, Routine System Management (system backups & system downloads), Spares Management, and other BTS administrative tasks.
Organizational Relationships
Reports to : Field Operations Regional Head
Manages : BTS database, Tools and test equipment, Planned activities, Quality statistics
Coordinates with : Fellow Engineer or specialist, Admin support groups, NOC, Technical Helpdesk, RF, RNO, and
Contractors.
Equipment Handled:
- Exfo (ETS-100) data tester
- Anritsu Gigabit Ethernet tester
- Sunset MTT (Sunrise Telecom) BER tester
- Anritsu S331E Site Master
- Midtronics Celltrol Advance Battery Tester
- Fluke Tester
15 Feb. 2008 – 30 Sept. 2013 Digitel Mobile Philippines, Inc. SUN CELLULAR
EDSA corner Ortigas Avenue
Quezon City, Philippines
Job Position : Field Operations Supervising Engineer Division : Network Operations Transmission
Department : Radio Access Field Operations
Section : Ericsson BTS (Visayas area)
Telecom Field Operation Engineer
- Installation of Global System for Mobile (GSM) Base Transceiver Station (BTS)
- Installation and Commissioning the Mini Link TN Microwave Radio link from BTS to Base Station Controller (BSC).
- Installation of Ericsson RBS equipment and Mini Link TN transmission equipment.
- Testing and Commissioning for Mini-link, TN and RBS
- Commissioning and Integration of GSM-BTS to the existing Cellular Network
- Operations and Maintenance (O&M) of BTS prior to Site Acceptance.
- Installation and Commissioning of Ericsson RBS2206, RBS2216, & RBS2116.
- Operations & Maintenance (O&M) Ericsson RBS.
- Operation and Maintenance of Emerson Rectifier and Alcatel Rectifier.
- Operation and Maintenance of Ericsson Minilink TN Equipment.
- Installation and Commissioning of Ericsson Minilink TN 2p, 6p, & 20p subrack.
- Testing and Commissioning of Ericsson Minilink TN Equipment and performed E1 patching.
- Isolation of Hardware/Software Internal and External Fault Alarm.
- Isolation/Rectification of Mini Link TN, RBS, Feeder cable, IF cable, and GSM Antenna.
- Troubleshoot and/or replaced defective Indoor Unit and Outdoor Unit equipment.
- Performed Transmission, RBS back-up, and Save error log transmission.
- Performed Ericsson Minilink TN Software Upgrade and Downgrade.
- Conduct Ericsson SDH transmission upgrade.
Equipment Handled:
- SITE MASTER (Anritsu S331C/S332C/S331D)
- Sunset MTT (Sunrise Telecom) BER tester
- Fluke Tester
25 Apr. 2006 – 15 Feb. 2008 Digitel Mobile Philippines, Inc. SUN CELLULAR
3rd Flr. Robinson Mall, Feunte Osmeňa
Cebu City, Philippines
Job Position : FO Surveillance Engineer
Division : Network Operations Center
Department : Operation & Maintenance Center for Radio Section : Ericsson BSC (Visayas & Mindanao area)
NOC Surveillance Engineer
- Isolate and monitor incoming and outgoing alarms using Man – Machine Language terminal at designated (OSS) Workstation terminal.
- Fault management, Performing inter mediated and some advanced troubleshooting
- Expert in Integration of Ericsson RBS(2116,2206,2216)
- Can performed rehoming of Ericsson RBS, integration and upgrade of Ericsson RBS using OSS and WinFIOL
- Perform Corrective Maintenance to BTS and Transmission with alarms.
- Monitor BTS performance: Air Interface, Call Success and Traffic, fault detection and visualization of the network in a 24x7 operational standards and efficiency.
- Operation and Maintenance of Ericsson BSC (AXE 810/IOG20 & APG40) R9.1 & R11.
- Operation and Maintenance of Ericsson GSM OSS R9 & RC2.2.
- Conduct Site Integration / Cell Definition.
- Loading and Verification of Data Transcripts.
- Rehoming of BTS thru CNA.
- Neighbor addition / deletion, Frequency Retune, Site Build, DTRU addition and BTS software upgrade.
- Definition of E1’s MSC – BSC/TRC and BSC/TRC – remote BSC and Signaling Link Set.
- Perform OSS server and BSC Backup.
- Perform Life Line test.
- Interpret Switch Statistical report like processor load, traffic recording etc.
- Responsible for software tracing of faults on the system.
- Implement BSS parameter changes, neighbor definitions & frequency retune as well as physical changes to improve network performance (ERICSSON).
- Conduct Corrective Maintenance activities using protocol analyzer
(Net test Interquest) and check the quality of A-Interface and Abis Interface in GSM, also GB and GI in GPRS.
- Issuing of Trouble Ticket (REMEDY) and escalation of problem.
- Submit weekly Accomplishment report.
Equipment Handled:
- Ericsson BSC AXE810 Switching Platform
- Ericsson OSS – Used for KPI and Statistics monitoring, modification and configuration.
- Net test Interquest - check the quality of A-Interface and Abis Interface in GSM, also GB and GI in GPRS.
- AGILENT, OMNI BER Test 718.
Computer
System
Knowledge
- System knowledge includes IBM compatibles; Networking, MS office, and Microsoft Windows 98/2000/XP/Millenium/7.
- Programs; ORCAD SDT (Electronic Design; PCB Schematic lay – out), HTML, AutoCAD R12/R13 and Netscape Navigator.
- Applications; Norton Commander, DOS, Unix (Linux) Environment.
Training
attended
- WORKING AT HEIGHTS & RIGGING SAFETY
TREXCELLENT EDUCATION AND SERVICE INC.
Taguig City, Philippines
06 August 2023
- CLOUD COMPUTING FUNDAMENTALS
Etisalat Academy
Dubai, UAE
05 September 2018
- ERICSSON WCDMA RAN W17
Etisalat Academy
Dubai, UAE
28 - 31 May 2017
- GSM NETWORK SURVEILLANCE
Ericsson Telecommunications, Inc.
Manila, Philippines
5 - 7 February 2007
- MINI-LINK TN OPERATION AND MAINTAINANCE
Ericsson Telecommunications, Inc.
Manila, Philippines
19-21 November 2007
- GSM BSC OPERATION
Ericsson Telecommunications, Inc.
Manila, Philippines
28-30 November 2007
- HUAWIE TRANSMISSION RTN950
IT park building
Cebu, Philippines
Seminar
attended
15 July 2010
- WORKING AT HEIGHTS
Multi-Purpose Hall, Ground Floor, Smart Regional Office 4446 Juan Luna Ave., Mabolo Cebu, Philippines
26-27 February 2013
- IP FUNDAMENTALS
Multi-Purpose Hall, Ground Floor, Smart Regional Office 4446 Juan Luna Ave., Mabolo Cebu, Philippines
09-11 June 2014
- POWER SYSTEM (Eltek & Powercity)
Multi-Purpose Hall, Ground Floor, Smart Regional Office 4446 Juan Luna Ave., Mabolo Cebu, Philippines
31 July – 01 August 2014
- PROGRAMMABLE LOGIC CONTROLLER WITH PNEUMATIC
APPLICATION
Festo Training Center
Mandaue City, Philippines
16 July 2004
- GENERAL PACKET RADIO SYSTEM
USJR ECE1 Laboratory
Cebu City, Philippines
10 July 2004
- TELECOM NETWORK EVOLUTION AND APPLICATION
USJR ECE1 Laboratory
Cebu City, Philippines
19 June 2004
- LINUX 101
USJR Engineering Basement
Cebu City,Philippines
22 February 2004
- COMPUTER SECURITY SYSTEM
USJR CPA room
Cebu City, Philippines
20 February 2004
- WIDE AREA NETWORKING
USJR ECL3 Laboratory
Cebu City, Philippines
14 September 2002
- LOCAL AREA NETWORKING
USJR ECL3 Laboratory
Cebu City, Philippines
14 September 2002
Languages
Filipino and English
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