Customer Service High School
Resume:
Nov **** Current
LARISA STEINER
Professional Summary
Service-oriented multi tasker with 13 years background in customer service. Core competencies include reliable, quick learner, and knowledgeable as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Skills
Customer and Personal Service Active Listening
Speaking English Language
Administration and Management Judgment and Decision Making Critical Thinking Sales and Marketing
Time Management Coordination
Active Learning Complex Problem Solving
Design
Experience
Cashier
Ralphs West hills, CA
Oversee the flow of cash or financial instruments. Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Review reports of securities transactions or price lists to analyze market conditions. Wedding designer/planner
Jules and Pearl Events Simi Valley, CA
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. Confer with staff at a chosen event site to coordinate details. Inspect event facilities to ensure that they conform to customer requirements. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
Review event bills for accuracy, and approve payment. Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
Evaluate and select providers of services according to customer requirements. Maintain records of event aspects, including financial details. Negotiate contracts with such service providers and suppliers as hotels, rentals, and other vendors
Plan and develop timeline
Meet with clients to plan scope and format of events, establish and monitor budgets, and 2491 Chandler Avenue, Simi Valley, CA 93065
Ph: 805-***-****
************@*****.***
Sep 2006 Dec 2006
Jun 2006
review event progress
Sales clerk
Bath and body works Porter ranch, CA
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level. Formulate pricing policies for merchandise, according to profitability requirements. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Education
High School Diploma
Bishop Alemany High School Los Angeles, CA
GPA - 3.8
Volunteer- habitat for humanity
Business management
CSUN Los Angeles, CA
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