Customer Service Data Entry
Resume:
JOAN
CASTELLO
@ = *********@*****.***
@ Kingston, RI 02881
SKILLS
Innovative and Visionary
Results Orientation
Customer Needs Assessments
Project Oversight
EDUCATION
De La Salle State University
Cavite - 06/2003
Bachelor of Arts: Marketing
Management
University of Perpetual Help Dalta
Sytem
Cavite, Phlippines - 04/2003
High School Diploma
PROFESSIONAL SUMMARY
Experience Education and Training . Highly motivated professional with
almost ten years of entrepreneurial and management experience.
Skillfully create and maintain professional and loyal relationships with co-
workers, staff and clients while effectively managing administrative and
sales employees. Comfortable working independently as manager and
leader and as collaborative team member. Sales strategics . Cost
analysis and savings Financial administration Task delegation
Purchasing and planning Issue resolution Employee development
Operations oversight Team building and leadership Strategic business
planning .
WORK HISTORY
MCSC Corporation - Business Owner/Operator
Metro Manila Philippines + 12/2015 - Current
Collaborated with staff to maximize customer satisfaction, streamline
procedures and improve bottom-line profitability
Promoted business on social media platforms to maximize brand
identity and generate revenue
Kept up-to-date on all regulatory changes affecting business
operations.
Glidewell Dental Laboratories - Data Entry Specialist
Irvine, CA + 04/2021 - 09/2022
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Reviewed and updated client correspondence files and database
information to maintain accurate records.
Maintained files, records and chronologies of entry activities.
Global net - Customer Service Representative
Philippines + 07/2008 - 04/2010
Maintained customer satisfaction with forward-thinking strategies
focused on addressing customer needs and resolving concerns.
Processed customer service orders promptly to increase customer
satisfaction.
Purefoods hormel - Production Worker
06/2006 - 03/2007
Moved items between machines, conveyors and transport equipment
based on current production needs
Set up and operated production equipment according to daily work
orders and safety procedures.
Contact this candidate