Success-oriented, enthusiastic and creative professional with experien

MORGAN RAE ESCALANTE

**** ******** ***. ******* ** 75043 · 469-***-****

********@*****.***

Success-oriented, enthusiastic and creative professional with experience in operations, retail management, HR leadership, and marketing. Award-winning track record of exceeding company sales goals, implementing company goals and operating principles, providing and ensuring excellence in customer service. Recognized for ability to train and develop high performing KSA’s and motivate and maintain employees. Effective communicator with all levels of management. A proven leader with the ability to take on new challenges, analyze alternatives, provide creative solutions, motivate staff to action, and provides profitable results.

EXPERIENCE

SEPTEMBER 2021 – NOW

SM, Banter

I am the Clientelling captain for my district. I have also gone to other stores and helped get their team members trained in clientelling. I take care of the Operational and training tasks in the store. I also make the schedules.

MAY 2020 – SEPTEMBER 2021

SERVICES DESK, Home Depot

My job was to help and assist customers with returns, finding items and getting orders to customers.

JUNE 2014 – NOVEMBER 2019

MANGER, Anonymously Yours (Retail Bridal)

I managed a small staff of 5 people. My job requirements are but not limited to training staff, Paperwork, Bridal consultant and taking in consignments.

EDUCATION

MAY 2019

ASSOCIATES OF SCIENCE ACCOUNTING, Richland College

MAY 2017

ACCOUNTING CLARK CERTIFICATE, Richland College

MAY 2016

ACCOUNTING ASSISTANT CERTIFICATE, Richland College

SKILLS

Microsoft Office

QuickBooks

Excel

Clientelling expert

Operation oriented

Time Management

ACTIVITIES

I enjoy baking, drawing and spending time with my family. I also enjoy professional development. I’ve completed the following courses through Brilliant University and LinkedIn learning; Balancing empathy and accountability, avoiding burnout, managing stress, maintaining work life balance, emotional intelligence, traits of inclusive leaders and leading brilliantly series. I have also been doing a lot of emotional intelligence training. During these training courses I have learned what kind of manager I am. I have also learned what my weaknesses are and how to improve them, so I can be the best manager I can be.

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