Customer Service Data Entry
Resume:
**************@*****.***
Athens, GA 30606
SKILLS
Artificial Intelligence
Case Management
Customer Service
Insurance Claims
Management
Medical Records
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Quick Books
Sales
Security
Computer Science
Tech Savvy
Computer Typist
TARIA SUMLER
SUMMARY
Experienced Data Entry Clerk with 4+ years of experience in data entry, customer service, and administrative support. Excellent typing skills, able to accurately enter data quickly and efficiently. Proficient in Microsoft Office and other data entry programs.
WORK EXPERIENCE
Scale AI – Remote
I work for an Artificial Intelligence company as a manager. I review high quality tasks that are automated by an Artificial Intelligence chatbot. I also manage over 100 people on the slack channels as well as zoom when we have meetings. I help organize and create tests to use for Human Resources as well. Which I am also apart of as well.
May 23-2023- Present
Data Entry Clerk February 2023 – Present
Remotasks - Remote
I just started working for Remo Task in February. I Chat with An Artificial intelligence Chat Bot. What I do is ask questions to make sure it answers them correctly. I am also a reviewer for the platform as well. I review the work of others and let the team know if we are keeping them or not.
Customer Service Representative October 2022 – December 2022
NexRep (Teladoc) - Remote
taking inbound calls from clients who needed to set up doctors appointments. Updated medical information as well as escalated issues with accounts.
Customer Service Representative June 2022 – November 2022
Premier Disability Services, LLC
Handle inbound calls from clients, who needed assistance with there Social Security Applications. Also was to update medical information as well as handle any appointments they had coming up and making sure there information was correct in the system.
Learning Ambassador June 2022 – September 2022
Omni Interactions, Inc.
Teaching Quick books online became a Learning Experience Guide. This was only a short period time for contract. It ended.
Customer Service Representative April 2022 – June 2022
Thyme Global Technologies - Remote
Short contract took inbound calls for Citizens insurance claims. I had to document customers claims. This was for the Hurricane IAN.
EDUCATION
Bachelor of Science June,2021
Herzing University-Madison, Madison, WI- Online
High School Diploma June,2004
High School, Words Worth Academy Fort Washington, PA
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