Customer Service Data Entry
Resume:
Leshea McAdoo
Will relocate for better Opportunities
High Point, NC 27260
adzawt@r.postjobfree.com
I'm strong, hard working, dependable, and honest recent Master graduate of Public Administration and Business Law. I have two years of intern experience with law practice as well as provided court hearing and understanding Legal Research and Legal Writing. I'm willing to learn and adapt to new environments that can provide processing career turn around with achieving more opportunities. I'm willing and ready to start immediately.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sorter/Packer
Amazon.com - Charlotte, NC
June 2021 to August 2021
Sorted and pack materials for customers that were receiving orders. Packing orders that were selected by the order received by the delivery, and replenished out going placement orders for the following delivery by codes.
Crew Manager
McDonalds - High Point, NC
November 2020 to November 2020
Was hired as a Crew Shift Manager of the back line, and was trained on all aspects of the mcdonalds industry. Provided training in drive thru and bank deposits. After receiving harsh feedback and a hostile working environment provided two notice of employment after receiving acceptance to another job opportunity.
Specialist Agent.
Alroica of Greensboro - Greensboro, NC
July 2020 to November 2020
By providing training in residential connection as a third party of Duke Energy. I was trained on connecting and disconnecting residential accounts. Within three month after my 90 days. I was promoted to become a floor trainer on a residential account and trained new employees, then month after that I was promoted to a new department in Business and Industries. I was selected out of 500 other agents to start the new department of B&I Specialist agent. Where I continued to start, restart, and cancel business accounts. I would have the authority to transfer emails, transfer money from different landowners accounts, and research and track lost accounts, and lost money from old and took over business accounts. I consulted with customers on their accounts, and provided understanding of the policies and the special promotions our company provided with Duke Energy.
Eligibility Caseworker
North Carolina Department of Social Services - High Point, NC May 2020 to August 2020
While training in Greensboro, NC I was trained on eligibility caseworker of food stamps, medicaid, and adult medicaid, and financial security in the department of social services. I was transferred to the High Point office where my training was to continue, however was laid off during my 90 day evaluation due to covid and not having enough space for full time employment. Sales Associate/Manager
Family Dollar - High Point, NC
January 2020 to May 2020
Provided training assisting customers and provided inventory, and bank deposit for the company. Stocking inventory and running the cash register. Was provided another job opportunity with the State Department where I ended my employment with the appropriate two weeks notice. Assistant Manager
Kivette Pop Shoppe Inc - High Point, NC
November 2016 to November 2018
promoted to District Manager, responsibilities rely on:entitles watching over the other managers, making sure they are equipped with the correct training, with professional execution. I review hiring applications and follow the process until I reach a final hiring decision. I watch over employees in an aspect of their productivity, final decision making, discipline actions, and terminations. In reference detailing with lotto tickets for ordering, settlements, and confirmation packages the final decision is mine . I review and decide the directions from all vendors to make sure the correct amount is being sent to the stores for Pepsi,
Coca Cola, Caffey, Rh Barring, and grocery ordering. I organize the ordering of cigs and extra material that are needed for the stores from Sam's club. Lastly, delivery, count, cash and safe drop with accountable paperwork documentations for pick up and delivery from all stores. District Manager
PoP Shoppe - High Point, NC
June 2016 to November 2018
Provided training abilities to learn leadership skills manager over 50 employees btw six stores. Inventory control manage money cashier abilites, customer service, stocking, data entry payroll, vendor services, and hands on security.
Dock Clerk Receiving and Shipping Driver
Proctor and Gamble, Inc. - Greensboro, NC
July 2005 to November 2010
Loading and Unloading stock to shipping yards to load shipment. Case replacement from one location to another. Inventory Control and Data Analysis recording. Certified Medical Aid
Evergreens Health Care - Greensboro, NC
June 2004 to July 2006
Provided care to Alzheimer patients, prescribed medication to selective patients. Manager
Kangaroo Pantry, LLC - Greensboro, NC
June 2000 to May 2004
Provided skills of scheduling, inventory control, gasoline, price change and delivery, safe deposit, stock delivery, ordering, training, and hiring control, spreadsheet time controlling, and price developing. Education
Masters in Public Administration and Business Law
Strayer University - Greensboro, NC
January 2019 to Present
Bachelor's in Torts, Business Law, Criminal Justice and Political Science North Carolina A&T University - Greensboro, NC
January 2016 to May 2018
BA in Undergraduate Criminal Justice/ Political Science North Carolina A&T University - Greensboro, NC
January 2014 to May 2018
Associate of Arts in Criminal Justice, International Relations, Legal Research, and Court Procedures
Forsyth Technical College - Salem, NC
2014 to May 2016
Associate of Arts in Patient Care
Nursing Guilford Technical College - Greensboro, NC 2004 to May 2012
Skills
• 1. Skilled mediator
• Guardian Ad Litem 2. Legal Research Network
• Court Procedures 3. Health Care Law Knowledge
• Criminal Investigations 4. National Bar Paralegal Association
• Management Interpretations Training Assessments
• Data entry
• Legal Drafting
• Case Management
• Recruiting
• Administrative Experience
• Data Analysis
• English
• Management
• Leadership
• Microsoft Outlook
• Interviewing
• Shift Management
• Writing Skills
• Human Resources
• Microsoft Office
• Conflict Management
• Sales
• Personal Assistant Experience
• Supervising Experience
• Quality management
• Qualitative research
• Clerical experience
• Typing
• Proofreading
• Filing
• Forklift
• Social Work
• Negotiation
• Payroll
• Presentation Skills
• Office Management
• Merchandising
Assessments
Customer service — Familiar
January 2022
Identifying and resolving common customer issues
Full results: Familiar
Advanced attention to detail — Completed
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Legal skills — Completed
January 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Completed
Scheduling — Familiar
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Attention to detail — Completed
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Sales skills — Familiar
February 2022
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Familiar
February 2022
Responding to customer situations with sensitivity Full results: Familiar
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Technical support — Completed
February 2022
Performing software, hardware, and network operations Full results: Completed
Delivery driver — Familiar
February 2022
Interpreting instructions or signs and solving problems Full results: Familiar
Technical support: Customer situations — Completed February 2022
Responding to technical support situations with sensitivity Full results: Completed
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