Sharon Scott

Supplier Relationship Manager

Chesapeake, Virginia, United States

+1-757-***-****

adzavc@r.postjobfree.com

WORK EXPERIENCE

November 2019-June 2022

Inside Sales/ Customer Support/ Retention

Dominion Enterprises / Costar

Norfolk, Virginia, United States

Make 100-plus outbound cold calls a day to Real Estate Professionals, nationwide, creating and expanding company data base of potential clients

Applying discovery questions to learn what the Agent/Broker’s pain points are in regards to his Real Estate marketing needs

Partner with Agent/Broker to create the most effective branding and marketing plan to fit their objective Educate Clients to get the most from their marketing products Listen to Clients questions, concerns to efficiently and correctly address their needs This can include unlocking accounts, resetting passwords, registering Clients for our online payment portal, providing copies of agreements and billing histories, answering billing questions, explaining agreement terms, making updates to Agent/Broker profiles, dashboards and websites, and escalating Client concerns to the appropriate Manager March 2015-April 2018

Supplier Relationship Manager

Sutherland Global Services

United States

● Train Corporate Finance Executives to utilize online platform

● Conduct online research

● Assist with QA and coaching of team members.

● Assist in the hiring process

● Assist with new hire training

● Responsible for generating monthly individual and team revenue goals. July 2012-November 2014

Sales Representative Harris Connect

Harris Connect, Inc.

Chesapeake, Virginia, United States

● Answered Inbound calls

● Made Outbound call as required

● Collected contact information

● Upsold various products that applied to the customers' needs

● Overcame customer's objections

2000-2007

HOURLY KEY & CORPORATE TRAINER Don Pablo's Mexican

Kitchen

United States

● Supervised staff of 7 to 15 serves

● Oversaw flow of service

● Addressed concerns of guests

● Resolved issues

● Created, organized, and presented training material and programs

● Served as part of the Trouble -Shooting Team to help set a course of action and training to correct areas of improvement

1999-2000

Supervised staff

HOURLY KEY & MANAGEMENT SUPPORT PARGO'S

United States

● Made weekly schedules for staff

● Assigned duties as needed

● Screened calls

● Scheduled meetings

● First point of contact for Management

● Ordered office supplies as needed

1997-1999

GENERAL MANAGER

GAME KEEPER

United States

● Responsible sales performance of team

● Responsible for maintaining inventory

● Responsible for hiring and training staff

● Met and exceed sales goals consistently

● Created sales strategies to support monthly product focus

● Built a strong rapport with clients

SKILLS

Corporate Finance Finance QA Coaching Retail Sales Goals Sales Representative Sales Strategies Kitchen Corporate Trainer Inventory Retail Marketing Office Supplies LANGUAGES

English - Fluent

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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