Real Estate Operations Manager

Elise Taffur

** **** ******, ********, ** *****

Phone: +1 (515) 423- 9270 Email: adzasu@r.postjobfree.com PROFESSIONAL EXPERIENCE

Compass - Manhattan, NY

Real Estate Agent, February 2022 - Present

● Lead and recruited a team of agents to close over $5 million in sales and rentals in 2022

● Provided in-depth knowledge of financial requirements to sellers and buyers

● Assisted buyers with detailed searches, showings, financing, and negotiations

● Preformed daily tasks such as pipeline tracking, trend reports, and outreach via Compass CRM True Model Management - Manhattan, NY

Model, August 2017 – Present

● Represented reputable brands such as Macy’s, Vogue Italia, Victoria's Secret, Ulta, Target, Kohl’s, Macy’s, American Eagle/Aerie, and Amazon

● Featured on the most recent season of Project Runway, a Prime Video film, and Empire on Hulu TV

● Promoted a variety of products/services at runway shows, trade shows, commercials, and print ads

● Developed relationships with multiple clients and agencies in Chicago, Miami, and New York City Adrianna Papell - Manhattan, NY

E-commerce Digital Marketing Stylist, April 2021-July 2022

● Established a new personal styling program for the Adrianna Papell customers attending weddings/ special events to increase sales and lower return rates

● Forecast design trends for new seasons and evaluated customer purchases to maintain inventory

● Reported weekly/monthly sales growth and analyzed marketing trends directly with management

● Worked with the creative team to execute brand stories, PDP imagery, social, and print marketing Local Eclectic - Chicago, IL (Remote)

Operations Manager, November 2018 - April 2021

● Resolved all shipments via APC, DHL, FedEx, UPS, and USPS

● Packed and shipped 250+ orders individually per day during peak holiday sales

● Managed customer care remotely to complete all customer requests via Zendesk/Gorgias Brideside - Manhattan, NY

Lead Stylist, January 2020 - November 2020

● Utilized individual CRM tools to increase customer engagement achieving $20,000+ in monthly sales

● Managed 30+ bridal parties via Salesforce monthly from fittings to placing orders

● Knowledgeable in colors, fabrics, silhouettes, and designers to achieve the bride’s perfect vision

● Assisted the co-founder with logistics for the NYC location due to Covid EDUCATION

Master’s of Fintech

Zicklin School of Business Expected Graduation Fall 2024 Bachelor’s of Fashion Business -Minor in Marketing Columbia College Chicago May 2019 GPA 3.86

CERTIFICATIONS AND SKILLS

● Licensed New York State Real Estate Sales Agent

● Proficient in Adobe Suite, Asana, CRM tools, Excel, Google Suite, JavaScript, Logiwa, Monday, MS Office 365, Photoshop, Salesforce, Shippo, Shopify, Word, Zendesk/ Gorgias

● Adaptable, Creative Problem Solver, Digital Literacy, Public Speaking, Strong Time Management

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