Candis Hair

adzaoj@r.postjobfree.com

704-***-****

Charlotte NC

Objective: Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.

Qualification Summary

Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skilled contractor tests and inspections of products, services, or processes to evaluate quality or performance.

Excellent customer service and communication skills

Work Experience

Packer

Amazon January 2014-Present

Receive and prepare inventory for delivery

Measure, weigh, and count products and materials

Build, wrap, sort, and transport pallets and packages

Meet specifics of customer orders in a timely manner

Keeps products separated, organized, and in good rotation

View prompts on screens and follow direction for some tasks

Assemble, line, and pad cartons, crates, and containers, using hand tool

Record product, packaging, and order information on specified forms and records

Use technology like smartphones and handheld devices to sort, scan, and prepare orders

Conserves resources by using equipment and supplies as needed to accomplish job results

Maintains safe and clean working environment by complying with procedures, rules, and regulations

Receive truck deliveries Monitors product quality frequently, reporting problems to mitigate safety issues

Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Picker

FedEx Smart post January 2013- January 2014

Followed all safety rules

Performed other duties as assigned

Ensured cleanliness of all assigned work areas

Inspected, sorted, and palletize trays, sleeves, bags, pallets

Identified damaged or unusable equipment Meets daily production goal

Inspected equipment, structures, or materials to identify the cause of errors or other problems or defects

Identified information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events

Maintained accurate, timely, and required documentation of activities to ensure quality employee relations records Provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Entered, transcribed, recorded, stored and maintained information in written or electronic/magnetic form

Cook Manager October 2010- November 2020

Carolina Renaissance Festive Part time

Filled in where needed to ensure guest service standards and efficient operations

Established portion sizes and prepare standard recipe cards for all new menu items

Responsible for ordering food products according to predetermined product specifications and received in correct unit count and condition and deliveries are received in accordance with the restaurant’s receiving policies and procedures

Controlled food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures including checking and maintaining proper food holding and refrigeration temperature control points

Ensured that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs

Ensured that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards

Community Activities

Habitat for Humanity

Education

Phlebotomy Certification

Phlebotomy Tutor

Charlotte, NC Completed

General Contractor Certification

Central Piedmont Community College Charlotte, NC Completed

Excellent References available

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