Customer Service Data Entry
Resume:
Taylor Hill
Bulls Gap, TN. 37711
adzal8@r.postjobfree.com
PROFILE
Experienced and driven Customer Service Professional with an impressive background of managing multi-million dollar log home constructions, in home instruction to patients and families in the use of life sustaining medical equipment. The safe loading and delivery of food grade products while managing all aspects of office and logistic functions, as well as loading, transporting, and delivering hazardous fuels per federal, state, and local guidelines in a safe, timely manner. A fast and eager learner that is not afraid of hard work and when squeezed by pressure will Focus rather than fold. EXPERIENCE
Customer Experience Specialist, Teleperformance USA - Salt Lake City, UT. 2020-2023 Responsible for performing daily at the highest level to give excellent customer service via phone, email, or medical document review. Speaking professionally, knowledgeably, and sincerely wither speaking to a doctor, patient, or customer. Genuinely happy to help in anyway that I can. Petroleum Relocation Specialist, Greeneville Oil and Petroleum - Greeneville, TN. 2018-2020 Responsible for following all federally mandated guidelines for the safe loading, handling, transportation, and delivery of hazardous fuels. Daily input of all Hazmat, DOT, manifest, and logistic data. Medical Equipment Technician, United Medical - Morristown, TN. 2013-2015 Responsible for delivery, set up, and instruction for the patient/family in the proper use of medical equipment used in the home. Safe transport and instruction in the use of oxygen in compressed tanks, liquid, and oxygen generating concentrators. Patient care, building a rapport with the patient/family to reassure them that I am here to help.
Office Manager/Product Procurement, ADM - Newport, TN. 2010-2013 Responsible for the safe and proper loading of food grade product while adhering to all FDA, DOT, OSHA, and Federal guidelines. The acquisition of product by coordinating with suppliers and railroad companies. Also responsible for all logistics, data entry, and paperwork insuring timely delivery of the product.
Vice President/Project Management, Hillcrest Construction Services - Dandridge, TN. 2005-2008
Responsible for all aspects of construction on building site. Logistics of crews, materials, equipment, and specialized tradesman. Acquisition of all required survey, permits, and soil tests. As well as meeting with the client, answering any questions or concerns, providing scheduling and cost breakdowns, and making sure that we deliver the client the house of their dreams. EDUCATION
Walters State Community College - Morristown, TN. Computer Coding/Literature 2002-2004 SKILLS
15+years Experience in Customer Service, Data Entry, Transportation, Logistics. 5+years Office Management, Leadership, Team Building Proficient in Microsoft Windows, Word, Spreadsheet, Excel, Powerpoint, Sales Force, Mac OS, Linux OS, Social Media
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