Customer Service Data Entry

April Drzewicki

Sanford, NC

***********************@***********.***

+1-910-***-****

Work Experience

Customer Service Manager (CSM)

Bear Creek Arsenal - Sanford, NC

July 2018 to August 2023

Manage/Mentor a small group of customer service representatives to maintain goals while working with departments inside the company to provide stellar customer service based on companies needs. Excellent typing skills as well as data entry. Able to efficiently work with software such as Sap, AS400, Powerlink, Shipworks, Zoho and pivot tables.

Outstanding communication skills, conflict-resolution skills, creative problem-solving abilities. Ability to Multi task.

Capable of retaining a current customer base while gaining new customers in the office as well as trade shows.

Education

GED

CCCC - Sanford, NC

November 2013 to December 2013

Skills

• Mentoring

• Typing

• Administrative Experience

• Order Entry

• Management

• Office Management

• Supervising Experience

• SAP

• Microsoft Outlook