GEORGE H COOK

Post Office Box ***

Santa Monica, CA 90406

Mobile: 310-***-****

adzai1@r.postjobfree.com

https://www.linkedin.com/in/georgecook

George H. Cook - IMDb

Summary

Experience analyzing SCTE-104/ SCTE-35 content streams

Monitor and validate video streaming, OTT and VOD data to and from app servers, asset managers, and native mobile applications using Wireshark, Charles, FreeWheel and Google Analytics

Collect and analyzed VPAID interactive and VAST streaming log files

Onboarded and certified 65 major networks for the DirectTV Stream and AT&T TV apps across 15 platforms including all Android, IOS, ROKU, Fire TV, Chromecast, and Smart TV products

Extensive use of ad servers, video, and mobile technology solutions inclusive of FreeWheel MRM

Track defects using ALM/JIRA/Confluence/TestRail, including, logging defects, assignments to developers, facilitating defect review sessions and researching in development builds and in production environments

Experience working with dynamic ad insertion on VOD and Live streaming services

Compliance signoff on multiple product and media campaign launches for Direct TV, Guthy-Renker, Apple, Samsung and Lionsgate

Continuous integration testing using successive builds with Jenkins to facilitate immediate changes to the project by developers

Perform black/white/grey box testing in client-server, website and mobile environments using both waterfall and scrum methodologies

Create test plans, develop testing strategy and procedures, write test cases, test scripts and perform UI to database testing using SQL queries

Validate software compliance with ADA/Section 508 Handicap Accessibility Standards

Certify compliance testing with GDPR and other data protection regulations

Validate site page behavior against preliminary wire frames, conformity to W3C structural standards and verification of middleware functionality

Professional Experience

DirecTV/ATT El Segundo, CA

Satellite Software Engineer Aug 2020 – Mar 2023

•Set up and tested emulated/live satellite feeds

•Validated OTT programming on all DTV satellite and internet connected set top boxes

•Tracked and reported potential problems using Jira/Confluence/Bitbucket/HipChat and TestLink

•Logged defects, assigned developers, facilitated defect review sessions, researched causes of defects in development builds and production environments

•Performed mobile, web and social media compliance testing of Dynamic Ad Insertion (DAI) for live/streaming video

•Performed satellite software download testing procedures

•Monitored and validated video streaming data to and from app servers, asset managers, and native mobile applications using Jenkins, Wireshark, Charles, FreeWheel and Google Analytics

•Collected and analyzed VPAID interactive and VAST live log files

•Monitor and validate DTV network traffic flow using Charles proxy and/or WireShark

•Created test plans, developed testing strategy and procedures, wrote test cases, test scripts and performed UI to database testing using SQL queries

•Performed defect track using TFS/ALM Quality Center/JIRA/Confluence/TestRail, and TestLink. Logged defects, assignments to developers, facilitated defect review sessions and researched causes in development builds and in live production environments

(Freewheel, Charles, Wireshark, Jenkins, Google Analytics, Adobe Analytics, React, Roku, Chromecast, Apple TV, JIRA, Confluence, TestRail, CMS, XML, JAWS, Smartsheet, SharePoint, Teams, Excel, Slack, CMS)

City of El Segundo El Segundo, CA

Senior Systems Analyst Jan 2020 – Jul 2020

Created test strategies & test plans, performed functional testing of site page behavior against initial wire frames and stylesheet designs for the City of El Segundo Police, Fire, Library and Rec & Parks Department website

Tested proper rendering of web pages and mobile app compatibility using multiple OS/browser/device combinations with black/grey/white box testing methodology across 12 platforms

Verified software compliance with ADA/Section 508 Handicap Accessibility Standards

(SharePoint, Excel, JIRA, Slack, JAWS, Section 508 Standards Handbook)

Kaiser Permanente – TD2EX Project Pasadena, CA

Quality Assurance Analyst Sept 2019 – Jan 2020

Performed Help Desk Support for all Kaiser software Users and created Crystal report queries

Entered and tracked defects for TD2EX data migration project using HP ALM

Prepared multiple daily status reports for the TD2EX data migration project using HP ALM, Crystal reports, Excel and SharePoint

(HP ALM, Crystal Reports, SharePoint, Excel)

Direct TV – AdWorks El Segundo, CA

Digital Systems Analyst Aug 2017 – Jul 2019

Validated Dynamic Ad Insertion for all shows on DTVN/AT&T TV apps

Performed streaming, VOD and OTT testing, log file capture and analysis for over 65 Direct TV networks

Onboarded and certified 65 major networks for the Direct TV Now and AT&T TV apps across 15 platforms including all Android, IOS, ROKU, Fire TV, Chromecast, and Smart TVs

Collected and analyzed VPAID interactive and VAST streaming log files

Certified compliance with GDPR and other data protection regulations

Located, analyzed and corrected all Direct TV titles with incorrect Site Section IDs to ensure proper royalty payments

Validated all releases of DTVE/DTVN/WATCHTV and 3rd party apps across 15 platforms including OTT and multiple access points

Continuous integration testing using successive builds with Jenkins to facilitate immediate changes to the project by developers

Validated all OTT programming on DTV internet connected set top box, GEM

Monitored and reported website traffic flow using Google Analytics

Validated all OTT programming on DTV's new wireless set top box, Osprey

Performed compliance testing for Xandra interactive media

Performed Knowledge Transfer Management for DTV AdWorks

Highly proficient with WireShark, Charles, FreeWheel and Google Analytics

Collected and analyzed log files for iOS, Android, ROKU, Chromecast, FireTV, Apple TV, Tizen, Genie, Osprey

(Freewheel, Charles, Wireshark, Jenkins, Google Analytics, Adobe Analytics, React, Roku, Chromecast, Apple TV, JIRA, Confluence, TestRail, CMS, XML, Teams, Smartsheet, SharePoint, Excel, Slack, CMS)

Outsource Testing, Inc Covina, CA

Senior Quality Assurance Analyst Jun 2011 – Aug 2017

Extensive mobile, web and social media testing focusing on VOD and video streaming performance on Chromecast, Roku, Apple TV and various set top boxes

Monitored and validated video and internet streaming data to and from app servers, asset managers, and native mobile applications on all mobile platforms using Wireshark, Charles and Freewheel

Performed continuous integration testing using successive builds with Jenkins to facilitate immediate changes to the project by developers

Verified software compliance with ADA/Section 508 Handicap Accessibility Standards

Performed metadata tag management using Metadata ++ and Exif Pilot

Compliance signoff on multiple product and media campaign launches with Rosetta/Razorfish for Samsung, and Apple, Guthy/Renker and Lionsgate

API testing with Postman

Performed defect tracking using Quality Center/JIRA/Confluence/TestRail, includes logging defects, assigning them to developers, facilitating defect review sessions and researching causes of defects in development builds and production environments

Testing included link validation, proper page rendering and compliance with PCI security standards on mobile and web devices using multiple OS/browser combinations

Inserted checkpoints to verify the functionality of page, text string, XML and table objects using test automation

(FreeWheel, Charles, Wireshark, UFT, ALM Quality Center, Adobe Analytics, JIRA, Confluence, CMS, Cucumber, Jenkins, JAWS, Fangs, Firebug, Postman, TestRail, SQL Analyzer, React, Roku, Chromecast, SiteCatalyst, Omniture, Forsee, SeeWhy, Metadata ++, Exif Pilot, SharePoint)

JWT Inside – American Express Project Santa Monica, CA

Senior Quality Assurance Analyst Aug 2009 – Apr 2011

Created test strategies & test plans, performed functional testing of site page behavior against initial wire frames and designs and conformity of site to W3C structural standards

Verified compliance of the American Express website with PCI security standards

Verify software compliance with ADA/Section 508 Handicap Accessibility Standards

Tested proper rendering of web pages and mobile app compatibility using multiple OS/browser combinations with black/grey/white box testing methodology

Produced daily, corporate level PowerPoint issue status presentations

(JIRA, Web Link Validator, Firebug, Omniture, Browsercam, JAWS, Fangs, WAVE, AChecker, Windows/Android/iOS, all relevant devices, web-browsers and operating systems)

Live Nation, Inc Hollywood, CA

Senior QA Lead Mar 2007 – Jul 2009

Performed black/grey/white box testing on website and mobile apps

Created automated and manual test scripts related to the Live Nation/Ticket Master integration project

Prepared weekly project status reports; conducted weekly automation demos

Verify software compliance with ADA/Section 508 Handicap Accessibility Standards

Administrator for HP Quality Center, Quick Test Pro and JIRA which included developing test strategies and test plans, training users, project setup and test script maintenance

Supervised the manual and automated testing of weekly MegaTicket promotions validating over 1 million webpage links weekly. Created corporate-wide test issue and metrics status reports on a daily basis

Supervised and maintained the Live Nation onsite test lab

Verified compliance with PCI security standards

Hands on defect tracking using Quality Center, including logging defects, assigning them to developers, facilitating defect review sessions and researching causes of defects in development builds and in production environments

(HP Quick Test Pro, HP Quality Center, JIRA, SQL Analyzer, CMS, XML, JAWS, Fangs, WAVE, A Checker, Web Link Validator, Omniture, Forsee, SeeWhy, Visio, Toad, Windows/iOS)

LAUSD Los Angeles, CA

Senior QA Test Lead May 2005 – Feb 2007

Managed and performed enterprise level functional testing and load monitoring of the largest educational software rollout in the United States using Compuware QALoad and QARun

The SchoolMAX school administration software package was deployed to more than 1,200 schools in Los Angeles County. Performed ongoing high load performance tests with up to 30,000 virtual users

Verified software compliance with ADA/Section 508 Handicap Accessibility Standards

Verified compliance with PCI security standards

Prepared weekly performance monitoring reports; conducted weekly user meetings with LAUSD User Group

Created test scripts, added requirements and insured issue traceability using HP Quality Center

(Compuware QALoad/QARun, Compuware Vantage, Cygwin, Red Hat, XML, UNIX, Pearl, Oracle, WinSCP3, Apache, Windows/iOS, HP Quality Center)

Warner Bros Studios Burbank, CA

Quality Assurance Analyst Aug 2004 – Mar 2005

Supervised the configuration setup and grey box testing process for Contraxx software installation.

Tested and approved third-party contract management tool to capture, manage, and analyze data for all Warner Bros TV contracts, deal memos, and business agreements

Tested web services thoroughly to validate the Data Integrity

Created test plans, developed testing strategy and procedures, wrote test cases, test scripts and performed unit and system testing

Supervised the scripting and verification of conversion data from WB legacy contract systems.

Conducted weekly Vendor/User meetings and acted as the primary point of contact for all software issues. Project was completed on time and under budget

(Contraxx, SQL Query Analyzer, HP Quality Center, Crystal Reports, NIKU, XML, Visio)

Education

Georgia Tech, Atlanta, GA – Nuclear Physics – AEC Certification

Central New England College, Worcester, MA – Associates Degree - Computer Science

Certifications

Atomic Energy Commission Certification

HP Quick Test Pro Advanced Certification

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