Human Resources Customer Service
Resume:
Jessica A. Lynn
**** ******* ***., ****** ****, FL 32405
*************@*****.***
OBJECTIVE
To find a Human Resources Coordinator or Recruiter role that will allow me to utilize my abilities to strengthen an organization
KEY STRENGTHS
Excellent customer service skills
Proficient in Microsoft Word & Excel
Commitment to Excellence
Precise Data Entry
Multiple Phone Lines
Scheduling
PROFESSIONAL EMPLOYMENT PROFILE
Sourcer TAD, Panama City, FL 10/2022 – Current
Work closely with candidates, recruiters and other HR team members in support of business hiring needs
Review resumes to pass on to the recruiter/hiring manager for final review
Work with managers to find the right candidate for the job and get them to background / hired in the Smart Recruiter system
Input all new hires into system and update any changes for all employees as needed
Source for candidate on Indeed, Career Builder, Monster etc
Complete various forms (employment verifications, benefit audits, stop payments etc.)
Maintain filing system of employee personnel forms and documents
Gather and process all pre-employment paperwork and new hire paperwork including background checks and drug screenings in accordance with Criminal Justice Information Service requirements
Address new hires’ queries regarding their payroll and benefits
Ensure all onboarding documents (including i9) are received on time and accurately
Extensive experience in MS Excel (e.g., formulas, data validation, etc.)
Responsible for starting and completing onboarding through SilkRoad to include E-Verify
Human Resources Field Coordinator / Recruiter Public Storage, Panama City, FL 11/2021 – 9/2022
Work with managers to find the right candidate for the job and get them to background / hired in the Smart Recruiter system
Review resumes to pass on to the recruiter/hiring manager for final review
Work with the field manager in different time zones to set up both virtual and in person job fairs / hiring events
Work closely with candidates, other recruiters and the other HR team members in support of business hiring needs
Input all new hires into system and update any changes for all employees as needed
Entered and reviewed HRIS entries to ensure data integrity
Responsible for starting candidate in the Smart Recruiter system
(worked as a contract labor)
Human Resources / Recruiting Coordinator IAP, Panama City, FL 04/2016 – 09/2021
Work closely with candidates, recruiters and other HR team members in support of business hiring needs
Input all new hires into system and update any changes for all employees
Complete various forms (employment verifications, benefit audits, stop payments etc.)
Maintain filing system of employee personnel forms and documents
Gather and process all pre-employment paperwork and new hire paperwork including background checks and drug screenings in accordance with Criminal Justice Information Service requirements
Entered and reviewed HRIS entries to ensure data integrity
Ensure new hires have technical assistance to properly set up their hardware and software
Address new hires’ queries regarding their payroll and benefits
Ensure all onboarding documents (including i9) are received on time and accurately
Extensive experience in MS Excel (e.g., formulas, data validation, etc.)
Responsible for starting and completing onboarding through SilkRoad to include E-Verify
(began as contract labor and got hired as a fulltime employee)
Front Desk / Security Receptionist, Securitas C.I.S., Harris, Panama City, FL 05/2013 – 10/2015
Operated telephone system to answer, screen, and/or forward calls; provided information, took messages, or scheduled appointments.
Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations.
Filed and maintained records.
Valet, Healthcare Parking Systems of America, Panama City, FL 09/2010 – 10/2012
Greeted customers, opened their car doors and provided wheelchairs, or other medical assistance.
Parked and retrieved automobiles for customers in designated parking lots.
Issued ticket stubs and gave customers matching tags for locating parked vehicles.
EDUCATION
Diploma, Century High School, Pocatello, ID
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