Travel Agent Customer Accounts

Abdelaziz EZZAOUI

• ** years, Single

• Address : Ksar Moulay Mhamed Errachidia - MOROCCO

• Phone : +212-*-**-**-**-**

• Email : ************@*****.***

Receptionist – Hôtel KENZI RISSANI ERRACHIDIA

• Customer reception (physical and phone)

• Inform customers of the services and benefits offered by the structure

• Management of departures and arrivals

• Collection and invoicing

• Taking reservations

Octobre 2019 –

01_2023

Receptionist Internship – Hôtel KENZI RISSANI ERRACHIDIA

• Orientation of visitors

• Coordination with housekeeping

Receptionist Internship – Auberge in MERZOUGA

• Reception of individual clients and groups

• Management of reservations and customer accounts August 2019

February 2019

PROFESSIONAL EXPERIENCE

TRAINING

Word

Excel

Powerpoint

Arabic

French

English

Spanish

DTS – ISTA Mohammed El Fassi ERRACHIDIA

Diploma of Specialized Technician option Travel Agency BACCALAUREATE – Lycée El Waha ERRACHIDIA

Baccalaureate diploma option Human Sciences

2016 – 2019

2015 – 2016

Travel Agent

Dynamic, sociable and smiling. My goal is to get a stable job in your company to acquire responsibilities and develop my professional skills.

SKILLS

• Excellent presentation and

hospitality

• Organization

• Speak in many different

dialects

• Take responsibility

• Good computer practice

• High availability

Languages Informatics Personal

License B : 04-2019

License c : 03-2023

License EC :07-2023

Dreving license

Contact this candidate