Contact

adzafc@r.postjobfree.com

www.linkedin.com/in/eyleentaylor

(LinkedIn)

Top Skills

Telecommunications

Inventory Control

Projection

Languages

English

Spanish

Eyleen Taylor

Data Analyst at Lumen

Miami, Florida, United States

Summary

A highly motivated candidate with a verifiable record of accomplishments. Highly creative, recognized as a results-oriented and solution-focused individual. Capable of leading projects through to completion with minimal-to-no supervision. Performs a wide spectrum of moderately difficult assignments requiring alternative analysis, innovation and judgment.

Experience

Lumen Technologies

Data Analyst

March 2022 - Present (1 year 6 months)

New York, New York, United States

• Increased savings from network expense disputes and stranded disconnects.

• Created custom reporting for teams within the Asia Pacific Access Management Organization and LATAM.

• Reviewed revenue loss that lead to disputes, disconnects, inventory updates and revenue enablement.

• Managed team of two data analysts who worked with multiple groups including invoice processing, dispute resolution, finance, planning, delivery and carrier relations.

• Expanded financial reporting utilizing PLSQL, Power BI and OBIEE to communicate current status of business.

• Audited recurring expenses for optimization savings, rerate savings, IRU/ dark fiber, and cross-connects increasing the accuracy of network expense financials.

• Developed analyses for financial research, audits and reporting using Excel, SQL Server, Power BI, MS Access, and Oracle Business Intelligence Enterprise Edition, EON, LIMS, SAM, SWIFT, PRIME, FUSION, BPM and TRITON.

GTT

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Financial Analyst

December 2020 - March 2022 (1 year 4 months)

Miami, Florida, United States

• Processing Cost of Revenue (COR) related invoices for payment.

• Perform detailed audit of charges billed and approve for payment.

• Ensure payments are properly applied to the account by the vendor.

• Process COR invoices in an accurate and timely manner to avoid late fees and service interruptions.

• Perform detailed audit of each invoice including validation of charges against internal data including

MRC, install/disco dates, rate elements, etc.

• Inventory control and audit by using Oracle, BTOD (Bill Track on Demand) and CMD.

• File disputes with vendors as necessary and negotiate timely resolution.

• Ensure payments are applied accurately by the vendor and follow-up as necessary to correct

misapplied payments.

•Keeping the database of local and international terrestrial circuits last mile outsourced.

Lumen Technologies

13 years 2 months

Business Analyst II

May 2019 - December 2020 (1 year 8 months)

Miami, Florida, United States

• Perform exception management within the Margin Operations team.

• Reconcile revenue to offnet costs.

• Investigate exceptions and anomalies.

• Initiate cost savings claims.

• Manage new orders for progress/track customer billing start date.

• Raise concern with billing team when revenue is not enabled.

• Develop reporting and analyses to highlight opportunities for improvements in business processes and operations.

• Identify data flow issues within the corporate data warehouse as well as within the immediate teams’ reporting data.

• Provide evidence for billing disputes.

• Initial researcher on the Level3 to CenturyLink inventory and billing systems.

• Inventory control and audit by using PLSQL, Oracle Instant client, QMS, MQMS, Fusion, SAP, Kenan, Oracle, SAM (Synchronoss Access Page 2 of 4

Management), BPM, Pipeline, LIMS, CORE, SWIFT, RaNet, OPS Console, Siebel, NetBuilt, Saleforce aka PRIME and PRO.

•Working knowledge of Carriers such as AT&T, Telefonica Empresas, C&W, Verizon, Granite, Columbus Networks etc.

• Team annualized savings of over 100 million dollars.

• Achieve team goal of matching 96.5% inventory cost to revenue. Procurement and Network Expense Analyst

November 2007 - May 2019 (11 years 7 months)

Miami, Florida, United States

•Elaborate and manage the annual budget plan by analyzing the monthly forecast for product and promotions implementation.

•Control and report of accountability closing month by analyzing provisioned status for Latam, Caribbean, Mexico, South Florida and Central America.

•Negotiating disputes with vendor and renegotiate the monthly recurring charge for all services.

•Maintain excellent and professional relations with providers of national and international land-capability. Which includes Latam, Caribbean, Mexico and Central Americas.

•Prevent cost leakage for over 2500 services including Fiber optic access, Sub-sea capacity, Vsat, maintenance cost, equipment's, co-location and AMP.

•Generate savings opportunity to exceed the annual projection of an amount of 816K+ for Caribbean, Mexico, South Florida and Central America.

•Keeping the database of contracts and national and international terrestrial circuits last mile outsourced.

•Maintain and review inventory records accurate by logging the serial number, model and brands in spreadsheet and in SAP.

•Control of invoices by managing amount charged payment of invoices and verifying the designation of the circuit and amount charged. Over 700 invoices received monthly.

•Inventory control and audit by using IFO, Dokuviz, MIS, Oracle, EON, Excel and Word.

•Manage of invoices utilizing BTOD and SAP.

•Manage and Coordinate internal flow of information through various systems in order to meet regional initiatives.

• Evaluate suppliers on the basis of the prices, quality and speed of delivery of their products and services.

• Purchase of Telecom equipment can vary depending on how big a project is. Quantity of ordered items can vary from 50 items to 3000+ items with a minimum budget of 100K maximum of 250K.

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• Purchase of equipment and cables such as Switches, Routers, Modems, Multiplexer, Satellite Dishes, Cables, Co-location such as racks, patch panels and more.

Education

Miami Dade College

Power BI (Business Intelligence Professional) · (March 2022 - March 2023) Miami Dade College

SQL (Structured Query Language) · (2021 - 2021)

Miami Dade College

Electronics Engineering Technology · (2008 - 2012) Rockhurst University

Accounts Payable · (2009 - 2009)

Rockhurst University

Sales and Tax · (2008 - 2008)

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