Service Specialist Client
Resume:
Jasmine White
Experienced and Enthusiastic
Phoenix, AZ 85037
*************@*****.***
Dedicated worker of many field’s, including banking, customer service/Human Resources, and client service specialist. Motivated to maintaining customer satisfaction and providing my contribution to company success. With proven ability to establish clients and exceed sales Authorized to work in the US for any employer
Work Experience
Brand engagement Advocate
Nci Dynamics - Tempe, AZ
March 2022 to April 2023
I assist my Guest with finding dealers in their area, calling dealers to schedule appointments for services and/or inspections. I also go over their warranty so they will know what they are covered for. I update customer profiles when they call and report any change to their contact. l Assist Guests with getting over to the correct department if they are trying to make a payment. Determine what type of agreements a customer is qualified for, if there are any open recalls on their vehicles, and any other issue if there is a remedy available.
Client Service Specialist
Bank 34 - Peoria, AZ
May 2021 to March 2022
I’m a Client Service Specialist. My job includes maintaining client records, building client relationships, forwarding customer requests to appropriate personnel, taking incoming phone calls, answering customer inquiries, opening/closing personal and business accounts, maintaining a drawer for deposits and withdrawals, submitting wire requests and offering technical assistance to customers. Retail Banker II
Woodforest National Bank - Merrillville, IN
May 2019 to August 2020
I started my position as a retail banker in May of 2019. As a retail banker, I open and close accounts for new and older customers. It can be a personal account or business account. I make withdrawals and deposits into a customer accounts. I cash checks, we also handle western union. I make phone calls to our customers to see if they have any questions or concerns about their accounts. I make sure all of our paperwork is updated so that everything can be updated in our systems. I count an excessive amount of money day in and day out. I work at a teller station all day and I also have to keep the vault balanced every time money is being put in or taking out of the vault. I often train new employees. Crew leader
McDonald's - Merrillville, IN
December 2017 to May 2019
The fast food job primarily consists of taking customer orders, preparing menu items, and displaying friendly attitudes at all times. I’m mostly working the drive-thru window and sometime the front counter. I also restock food supplies when necessary and sanitize dining rooms and work stations as needed. A lot of bending, squatting and lifting is required during my shift. I trained new employees that joined our team and also assisted in running morning and afternoon shifts. Cashier
Ameristar Casino- Burger Brothers - East Chicago, IN January 2016 to February 2017
Cashier
McDonald's - Highland, IN
November 2009 to July 2015
November 2009 - July 2015
Greeting customers on both front counter and in drive thru. Taking countless number of orders and taking different forms of payment such as cash, credit and debit. Preparing meal items. Restocking items and maintaining a very clean store.
hobbies & interests:
I enjoy making people smile. I also enjoy reading, cooking, cleaning, dancing, singing, and playing volleyball.
Education
High school or equivalent
Griffith Senior High School - Griffith, IN
July 2008
Skills
• Time management (8 years)
• Banking (1 year)
• Computer Skills (3 years)
• Data Entry
• Merchandising
• Cash Handling (10+ years)
• Financial Services (3 years)
• Account Management
• Customer support (10+ years)
• Upselling (10+ years)
• Retail Management (10+ years)
• Microsoft Office (1 year)
• Management (2 years)
Additional Information
professional skills:
Leadership
Organizational
Flexibility
Time management
Decision making
Communication
Stress management
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