Data Center Team Member
Resume:
ROBERT BAAH
P R O F I L E
Results-driven and highly motivated Cybersecurity Analyst, seeking to leverage years of acquired experiences in different IT l settings for any next generation Information Security Team with room to further develop my skills whilst contributing to the safety of the organization.
WORK EXPERIENCE
Associate Infrastructure Tech 2023 - PRESENT
SAP
Data Center Escort Services or Access Request. Welcoming and escorting of pre-approved scheduled vendor or visitors to SAP's data center.
Hardware Diagnostics - A physical hardware examination, to include the recording of any external error / status indicators which may help in diagnosing and resolving equipment issues more efficiently.
Cable Inspection and Replacement - Properly inspecting and replacing defective networking cables.
Power Cycling - In the case of a frozen or hung device, power cycling refers to turning the device's power off and then on in order to get the device to function again. It is only with written approval from SAP that the device can be power cycled.
Inspecting and Reseating Power Cables - Following proper steps to safely remove, inspect and reseat power cables.
Network Connectivity Checks - Checking network connectivity to include checking Network connection activity lights, firewall status lights and physical port availability on any Data Center device.
INFORMATION SECURITY SPECIALIST 2021 - 2023
WILLIAM PENN SCHOOL DISTRICT
Evaluates the needs for additional communications and develops company communications to increase security awareness and promote best practices across the organization
Assist in investigating potential security incidents and prepares incident reports
Gather and produce data to determine organizational areas of risk and overall security program effectiveness
Autonomously crafts and configures phishing awareness campaigns and tests. Develops next steps and action plans based on test results.
Collaborate with other security team member to conduct and report on monthly vulnerability scanning of key business infrastructure
Monitor and remediate email threats. Evaluates patterns and develops action plans to remediate email threat trends.
Improved management and processing of support actions and requests through use of ticketing systems which is integrated into the SIEM (Splunk).
SOC ANALYST 2017 – 2019 KDI
Monitoring and analysis of security events to determine intrusion and malicious events. Searched firewall, email, web or DNS logs to identify and mitigate intrusion attempts. Investigated malicious phishing emails, domains and IPS using Open-source tools and recommended effective blocking based on analysis.
Kept all security programs, SOPS and resources up to date.
Reviewed and reported on all Cybersecurity processes.
Live monitoring an array of information and network systems for any external intrusive activities.
Triaging and participating in Incident Response Team for credible incidents.
Documented all actions in accordance company standard policies and proactively notified vendors of any potential issues.
Preserving Splunk user satisfaction by analyzing security-based events, risks, and reporting instances.
SECURITY T ANALYST 2015 - 2016 PEPPER HAMILTON LLC.
Performed comprehensive Security Controls Assessment (SCA) and write reviews of management, operational and technical security controls for audited applications and information systems. Performed threat vulnerability assessment and provided security test and evaluation support.
SECURITY SUPPORT ANALYST 2015 - 2015 COMCAST Monitoring and analysis of security events to determine intrusion and malicious events. Searched firewall, email, web or DNS logs to identify and mitigate intrusion attempts. Investigated malicious phishing emails, domains and IPS using Open-source tools and recommended effective blocking based on analysis.
NETWORK SECURITY ANALYST 2013 – 2014
AT&T
Conduct network monitoring and intrusion detection analysis.
Investigate, analyze, remedy, and reports on security events.
Maintain incident logs, access information network threats such as computer viruses, exploits, and malicious attacks.
Using wireshack to monitor and capture network traffic and troubleshoot issues or problems, migrated firewalls from ASA to Checkpoint.
************@*****.***
WILMINGTON, DE.
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