Judith C Donato RMA

Boynton Beach, FL *****

adza6z@r.postjobfree.com

+1-561-***-****

To Whom it may Concern, I am a Registered Medical Assistant. I am seriously looking to get back into the Healthcare Medical Field. I have work for 9 years in a call center environment .I have experience in running the Medical Records Department for a Group of Internists In Boca Raton FL, as well as Insurance Verification, Administrative, all aspects of the front office. I also worked as and Optometric Contact Specialist for Vision Works while going to college. Please at your convenience call or text me. Sincerely, Judith Donato RMA. 561-***-**** adza6z@r.postjobfree.com 7-27-2023 Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Certified Foot and Ankle Specialists - Boynton Beach, FL February 2022 to May 2022

All aspects of the Front Desk. Checking in Pts. Insurance Verification, Inputting all important Pt Information.Collection of Co- Pays.

Sr. Warranty Specialist/ Sales

American Residential Warranty - Boca Raton, FL

March 2013 to August 2021

Sales/ Home Warranties. Home Owners call in from our TV commercials well as outboard calls.We cover All major systems and appliances in case of a breakdown. If we can’t fix it we replace it.I am the Senior Specialist. We have many different plans to fit your budget.All potential customers have a 30 day money back guarantee . A plus with the BBB. We also sell ADT Security and Solar for your home. Education

Associate in Medical Asst. Business Management

Keiser University - Fort Lauderdale, FL

1992 to January 1994

High school diploma or GED

Skills

• All Aspects of Computers (10+ years)

• eClinicalWorks

• Medical Records

• Insurance Verification

• Medical Scheduling

• EMR Systems

• Medical Billing

• Customer Service

• Medical Office Experience

• Typing

• Vital Signs

• Anatomy Knowledge

• Medical Receptionist

• Patient Care

• Medical terminology

• Computer Skills

• Management

• Sales

• Microsoft Office

• Phlebotomy

• English

• Microsoft Word

• Front desk

• Marketing

• Communication skills

• HIPAA

• Experience Administering Injections

Languages

• English - Expert

Certifications and Licenses

Medical Assistant

January 1994 to Present

I have successfully completed the educational requirements and received a diploma and earned the major In Medical Assisting. On January 26,1994 in Ft Lauderdale, Fl. Assessments

Inside sales — Proficient

July 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Verbal communication — Proficient

December 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Retail customer service — Proficient

May 2023

Responding to customer situations in a retail setting Full results: Proficient

Work motivation — Proficient

November 2021

Level of motivation and discipline applied toward work Full results: Proficient

Sales skills — Proficient

August 2021

Influencing and negotiating with customers

Full results: Proficient

Call center customer service — Proficient

February 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales fit — Proficient

May 2023

Measures the traits that are important for success in sales positions Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Written communication — Proficient

August 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Registered Medical Assistant/ In Every State.

Contact this candidate