PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing

multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Problem-Solving

Teamwork and

Collaboration

Quick learner

Critical thinker

Friendly

WORK HISTORY

Relative Exempt Daycare / Ccrc - San Bernardino / 10.2021 - Current

Monitored children's activities to verify safety and wellbeing. Read stories, sang songs and facilitated creative play. Implemented daily routines and activities to stimulate and engage children.

Dispensed snacks and meals to children in accordance with nutritional guidelines.

Responded to inquiries from parents and guardians. Provided support and guidance to children in conflict resolution.

Encouraged children's emotional and social development. Instructed children in crafts and other activities to promote gross and fine motor skills.

Used positive reinforcement techniques to promote patience and other good behaviors in children.

Prepared group activities to enhance socialization, communication and problem-solving skills for children. Created safe and engaging learning environment for groups of diverse children with various learning styles.

Assisted in potty training and toilet hygiene.

Maintained group discipline through positive reinforcement, ALEXANDRIA SOTO

adza5a@r.postjobfree.com 909-***-**** San Bernardino, CA 92411 behavior modeling and collaboration with parents.

Logged information regarding naps, feedings and any medications administered.

Handled daily administrative tasks efficiently to minimize time away from children.

Grocery Delivery Driver / Instacart - Yucaipa, CA / 10.2020 - 01.2022

Maintained upbeat, positive attitude in busy, customer- focused environment.

Delivered packages to customer doorsteps and business offices.

Completed on-time deliveries by choosing best and most efficient routes.

Completed rush deliveries on tight timetables to satisfy customer needs.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Operated vehicle safely in highly congested areas with no traffic violations.

Loaded truck and properly secured items to prevent damage for deliveries.

Verified accuracy of all deliveries against order forms. Managed customer inquiries and complaints in polite and professional manner.

Expedited deliveries to meet customer deadlines and requirements.

Kept detailed mileage and fuel reports to track overall fuel costs.

Inspected and maintained delivery vehicles regularly to keep in safe working order.

Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Followed corporate procedures to maintain company and customer data confidentiality.

Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Documented mileage, deliveries, pickups, customer issues and damages.

Inspected load security and checked for damages.

Fostered positive working relationships with regular customers. Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Supervisor / Joes Contracting Poultry Services - San Bernardino

/ 12.2018 - 05.2020

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Monitored workflow to improve employee time management and increase productivity.

Evaluated employee performance and coached and trained to improve weak areas.

Achieved results by working with staff to meet established targets.

Maintained compliance with company policies, objectives, and communication goals.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently. Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Conducted routine inspections to check quality and compliance with established specifications.

Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures. Boosted team performance by developing customer service training materials and conducting service training. Developed and implemented customer service policies to enhance satisfaction.

Solicited customer feedback to identify and improve on areas of weakness.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures. Evaluated staff performance and provided coaching to address inefficiencies.

Educated staff on organizational mission and goals to help employees achieve success.

Frequently inspected production area to verify proper equipment operation.

Laborer/supervisor / JS Poultry Services - San Bernardino, CA / 02.2011 - 09.2018

Observed workers and quickly identified problems,

implementing corrective actions to eliminate work errors. Maintained ideal safety standards and consistently low accident record.

Coordinated timely supply deliveries to keep crews working efficiently.

Set schedules and ordered work for maximum efficiency at each site.

Implemented well-defined instructions to help each crew member understand assignments.

Managed communication between team members,

preventing costly and dangerous errors.

Led crews, planned work and distributed daily assignments. Operated heavy equipment to move supplies and

machinery.

Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Trained new team members on proper and safe use of tools and equipment.

Assigned tasks to team members to complete within

designated time frames.

Supervised team of helpers, laborers and material movers to efficiently complete tasks.

Enforced team adherence to safety regulations and

protocols.

Resolved conflicts between team members and addressed complaints or grievances.

Scheduled shifts and shift changes to accommodate

workload and customer needs.

Determined staffing needs, developing schedules to staff all shifts.

If we were low on staff I never hesitated to get in there with the rest of the crew to help them out and keep everything moving and flowing correctly and in a timely manner. Sign Waiver/clerk / Cash For Gold - Rialto, CA / 06.2010 - 02.2011

Followed all relevant traffic laws and safety regulations. Maintained professional and friendly demeanor to uphold company reputation.

Always friendly and helpful.

Always gave best the best prices as possible but also making enough income for the company.

Private Caregiver / San Bernardino County - San Bernardino, CA / 04.2008 - 12.2009

Cleaned house, ran errands, managed laundry, and

completed weekly grocery shopping.

Maintained clean, safe, and well-organized patient environment.

Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Transported individuals to events and activities, medical appointments, and shopping trips.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Provided safe mobility support to help patients move around personal and public spaces.

Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Transported patients via wheelchair to and from rehabilitation and daily activities.

Entertained, conversed, and read aloud to keep patients mentally alert.

San Bernardino Valley College - San Bernardino, CA EDUCATION

Specialist In Psychology: Psychology

Bb's Beauty Lounge - Rancho Cucamonga, CA / 08.2022 Certificate : Body Sculpting

Bb's Beauty Lounge - Rancho Cucamonga, CA / 07.2022 Certificate : Manual Lymphatic Massages/stitch Removal Bxbr Beauty Lounge - Ontario, CA / 02.2021

Certificate : Single Lash Extensions/eyebrow Lamination Sierra High School - San Bernardino, CA / 06.2005

Diploma

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