Los Angeles Social Services
Resume:
Kathryn Austin
Eligibilty Worker
Contact
Bell, CA 90201
***********@*******.***
Objective
I wish to obtain a position where I can utilize my skills and experience, in a fast pace challenging work environment. Education
Manual Arts High School
Los Angeles, CA
Experience
DPSS Eligibility Worker
12/1998 – 10/2022 Walnut, CA
County of Los Angeles Department of Social Services • Responsibilities:
Interviewed applicants receiving public assistance.
Obtained financial and or other eligibility data.
Assisted applicants or participants in completing the necessary documents.
Explained provisions of the various public assistance programs
Advised participants of sanctions for non-compliance
Reviewed, analyzed, and verified eligibility information at financial institutions, schools, work and or other relevant agencies.
Determined eligibility for various public assistance programs, i.e., CalWORKs, General Relief, CalFresh, Medi-Cal, etc.
Organized, monitored, and prioritized assigned cases to ensure required case records and documents were properly filed, processed, verified.
Made home calls to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file.
Referred applicants to qualified departments, organizations, and other agencies for services and resources to address their immediate and long-term needs.
Reviewed computer generated data reports to verify and ensure data entered were accurate.
Participated in job referral and job placement for employable applicants.
Placed referrals to the Welfare Fraud Prevention and Investigations unit as needed.
Operated office supplies, copy, fax, scanning machines and filing Skills
Ten Key / Typing Skills
Punctual / Reliable
Detailed Oriented
Competent / Determined
Self-Starter / Go-Getter
Welcoming / Sociable
Customer Service Skills
Experienced in Busy Workflow
Environment
Referencias
Available upon request
Contact this candidate