Customer Service Administrative Assistant
Resume:
VALERIA FABLE
RESUME
Valeria fable
** ***** ****, ************, ** 06109
Phone 860-***-****
Professional summary
I have multiples skills; I am responsible assistant. I have a solid history of achievement in customer service. I am motivated leader with stronger organization and prioritization abilities. Areas of expertise include Early Childhood Education, Customer Service, Reception, Administrative assistant, Interpreter, Sales, Bank Teller, and Security.
Skills
Paraprofessional
Banking teller
Communication
Foreign language, Portuguese, and Spanish
Customer and Personal
Service
Sales Marketing
Experience
Webster Bank 04/01/2022 to present.
680 Park St Hartford, CT 06106
Relationship banker l
Responsible for helping a customer achieve their goals financially, including opening CD, Checking Savings and Money Market accounts.
Make a deposit and withdraw transactions.
Informe the customers about rates and promotions.
Help with online banking issues and educate them about online banking.
Help with application loans and credit cards.
Fallow up with customers to update their profile and provide a good customer experience.
Southfield Children Center – 01/2021 – 09/2021
84 Faith Road, Newington, CT 06111
12/2020 – 09/2021
Teacher assistant
Collaborate with student learning; collaborate with teachers, school administrators or counselors to determine student’s needs.
Monitor student’s performance or assist students in academic environments, such as classrooms, help students to be disciplined and independent.
Assisting in development of monthly lesson plans, implementing activities, helping to create and maintain a classroom culture of health and safety, both physical and emotional.
Kelly Education Services, CT Feb 2019 – 09/2020
Paraprofessional
Laboratories or Computer Center
Maintain records of student’s assessment results, progress, and feedback or school performance, ensuring confidentiality of all records.
Collaborate with students learning; collaborate with teachers, school administrators or counselor to determine student’s needs.
Monitor students’ performance or assist students in academic environments, such as classroom, or in some sports activities.
Allied Universal, CT 07
/2018 – 02/2019
Security Officer
Responsible to greet the facility guests, to assigning the proper security badge to each visitor.
Follow the Company policies to schedule and random checks of the designated areas.
Assist the maintenance staff in securing an area during a maintenance emergency.
Collaborate with other members of the corporate security team to ensure that the facility is always safe, also daily reports.
Maintain a professional and effective relationship with the local police and fire department.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings equipment, and access points; permitting entry.
Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Consulate General of Brazil in Hartford – CT – Dec 2014 – 7/2018
1 Constitution Plaza, Hartford – CT 0610
Administrative Assistant
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures
Locate and attach appropriate files to incoming correspondence requiring replies.
Answer telephones and give information to callers, take messages, or transfers calls to appropriate individuals.
Create, maintain, and enter information into database, such important documents.
Make copies of correspondence or other printed material.
Compose, type people information, fingerprints, measures, and signatures.
Stew Leonard’s – Danbury and Newington, CT - Nov./2000 to 03/2011
3475 Berlin Turnpike, Newington, CT 06111
Customer Service, Cashier, Sales
Confer with customer by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, obtain details or complaints.
Keep records of customer interactions or transitions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers problems.
Solicit sales of new or additional service or products.
Worked as cashier when the store was busy and helped another department as needed.
Education
Arts and Science Imes – Fafica- Faculdade de Ciencias and Letras de Catanduva, SP Brazil.
Arts and Science in progress associate- Charter Oak, New Britain, CT
English Certification- Naugatuck Community College- Waterbury
Security Officer- Certification- Naugatuck Community college- Waterbury, CT
CPR- Naugatuck Community College- Waterbury, CT
PLTI – Parent leadership training Institute, Danbury, CT
General Studies: Capital Community College, Hartford- CT
Zumba Instructor Certificate, New York Dance Institute, NY
Fluent speaking and writing Portuguese and Spanish
Contact this candidate