JOHN MIZZELL

SOFTWARE ENGINEER/SYSTEMS ADMINISTRATOR

PROJECT MANAGER

Cell: 256-***-****

adz9r4@r.postjobfree.com

adz9r4@r.postjobfree.com

TECHNICAL SKILLS:

• Computer Security Processes

• IT/Support/Help Desk

• Customer Service

• Technical Documentation/Writing

• A+ Certified Repair (Hardware & Software)

• Printer/Scanner Servicing (Network &

Direct Connect)

• Machine Code

• UNIX/Linux

• C++

• COBOL

• AS400

• Database Design

• SQL (Oracle & Microsoft)

• MySQL

• SQL Server

• API

• HTML5, XHTML, XML

• Java

• Java Networking

• JavaScript

• Microsoft Operating Systems (3.1 – 11)

• Microsoft Office (Full Suite)

• Data Processing/Data Input

• PMC (Installation & Support)

• Cerwell

• SNAP

• Remedy

• Manage Engine

• Network Management

• Microsoft Project

• Networking (LAN, WAN, Wireless (Wi-Fi),

& Cloud)

• Visual Studio

• MDS & MDT

• C # (C sharp)

• Software Testing

• Software Integration

• Cabling (Cat5/Cat6/Fiber Optic)

** (this includes running, repairing and terminating) **

• Surveying for fiber runs/pulls & box/vault

placement

• Dataflo Systems (wIntegrate)

• FireWatch Firewall Systems

• Emergency Data Back-up (offsite & onsite)

• Data Migration

• Microsoft Server (2012 R2, 2012, 2008 R2,

2008, 2003 R2, 2003, 2000)

• Server Programming (Microsoft Server

OS’s)

• Server Enterprise Environment

• Power Supply Back-up

• Server Rack & Stack Set-up

• Server Cabling

• Phone Surveys

• Refreshment Projects

• VOIP Telephone Set-up

• VOIP Telephone Programming

• Active Directory

• Backup Recovery

• SCCM

• IP protocol

• Desktop Phone Support

• Citrix

• Break/Fix

• Imaging (Desktops & Laptops)

• RAMCO (CRM)

• Microsoft Dynamics 365

• Paragon

• Ruckus Technology

• API

• Supra

• RESO

• CRM Database

• Macola

MISC. SKILLS:

• Refreshment Projects (Banks & Hospitals)

• Phone Surveys (VOIP, Digital, & Analog line tracing)

• Shipping & Receiving Processing (Inbound & Outbound)

• Project Management

• Risk Management

• Quality Control

• Kaizan

• 5 S

• Tower Climbing & Building

CERTIFICATES:

• A+ Certification Hardware

• A+ Certification Software

• Microsoft Mouse certification (Office)

• Comp TIA Network+ Fundamentals

• Computer Network Communications

• Server Java Programming

EXPERIENCE:

03/22 to. RENO REFRACTORIES – Morris, AL

Present. IT/Application Manager

• End User Support

• Networking

• Server Management

• Printer Management

• Software Management

• Database Management

06/19 to ALTERNATIVE CHOICE WIRELESS (ACW) – Winter Haven, FL 12/21 Network Field Engineer

• Wireless Network Configuration

• Structured Cabling

• Support Services for Downed Networks

• Tower Building & Climbing

04/18 to GREATER BIRMINGHAM MLS/BIRMINGHAM ASSOCIATION OF REALTORS – Birmingham, AL 06/19 IT Director

• Software Implementation

• Support Services (Software)

• End User Support

• System Auditing

• Software Training

• RAMCO (Microsoft Dynamics 365)

• Supra

• Paragon

• Ruckus

• Networking

• Data Security & Maintenance

• RESO

08/05 to PGT COMPUTER SERVICES (Contract Work)

04/18 Owner, Software Engineer, Database Engineer, & IT Director

• Systems Administrator

• Project Manager (Fiber Optics)

• Desktop Support (phone & hands on)

• End-user Support

• Break/Fix (printers, smartphones, laptops, Desktops, etc…)

• Phone Surveys (VOIP, Digital, & Analog line tracing)

• Bank Refreshment (PC & peripherals wipe and replacement)

• Replacing motherboards in X-Ray machines (Crong boards)

• Responsible for Troubleshooting and configuration of all IP-based networking

• Successfully acted as a technical liaison between different departments and non-technical users

• Maintained all installation and repair of DSL and T1 lines

• Interfaced with customers and quickly resolved technical issues

• Logically coordinate overall network implementations, and escalation if needed

• Web Designer

• LAN, WAN, Wireless, & Wi-Fi, set-up and monitoring

• Data Migration

• Server set-up & Installation

• Create Databases (SQL, MySQL, & Access)

• Lead Technician for Installation of Servers and configuration of networks

• Installation of all Hardware (nodes) connected to various networks

• Trained store managers in new hardware use

• Development (C#, SQL, HTML5, Java, JavaScript)

Worksites:

o Winter Haven, Florida

o Lakeland, Florida

o Prestige Concrete/VCNA (Orlando, Florida)

o USAA (Tampa, Florida)

o Gulf Shore Assemblies (Talladega/Lincoln, AL)

o Florida (multiple locations)

o Tennessee (multiple locations)

o Georgia (multiple locations)

o Jacksonville Hospital (Jacksonville, AL)

o GameStop (Oxford, AL)

o Gadsden State Community College/Ayers Campus (Anniston, AL) o Riverside Regional Hospital (Gadsden, AL)

o OCS Inc. (various locations in AL) (Madison & Alexander City) o Macy’s (Birmingham, AL)

o Food World (Oxford, Anniston, and Gadsden, AL)

o Foodland (Alexandria and Gadsden, AL)

o Floyd Medical Center (Rome, GA)

o St. Vincent's Hospital (Birmingham, AL)

Clients:

Dell, HP, Apex, Peak Interactive, Ranstad, Robert Half, & SmartSource 04/13 to LEE BRASS FOUNDRY (LLC) – Anniston, AL

11/14 Information Technology Specialist

• Maintained and serviced Network and Direct Connect Printer & Scanners

• Maintained and serviced Office Digital Phones

• Keep foundry systems up and running

• Physically repair or remote into Administrative PC’s and transfer points

• Provide Technical support for the entire plant

• Run and terminate Fiber optics as needed

• Run and terminate Cat5 cable as needed

• Provide support for company website

• Keep entire plant system updated as needed

• Produce reports for Daily, Weekly, Monthly, & Yearly Functions

• Company-wide software support

• Remote functions (troubleshooting)

10/05 to CASHRETRIEVER (CSI) – Birmingham, AL

01/06 Customer Support/Help Desk/Support-Documentation

• Re-writing all technical manuals for company

• Hardware support for various departments

• Help Desk support

• Daily Server diagnostics

EDUCATION:

Colorado Technical University Colorado Springs, CO (Online) (Graduated: August 2013) Bachelor’s Degree in Software Engineering

Gadsden State Community College Anniston, AL. 08/02 to 08/05 Associate in Applied Science Computer Science Technology Jacksonville State University/Central Alabama Community College Jacksonville, AL. 08/97 to 08/99 Associate in Applied Science Environmental Science

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