MM Mona Mirzaeirafie

Irvine, CA ***** 949-***-**** adz9na@r.postjobfree.com

PROFESSIONAL

SUMMARY

Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. SKILLS Marketing Copy

Build Customer Relationships

Alternative Therapies

Acrylic Nail Application Mastery

Services Marketing

Client Needs Assessment

Dye and Tint Application

Phone Inquiries

Customer Experience

Purchase Orders

Cash Register Operations

Salon Management

WORK HISTORY MICROBLADING AND EYELASH EXTENSION MAKE 03/2010 to CURRENT UP ARTIST

American Lash Extension My Own Irvine

Increased drama of looks by completing lash lifts and tints for clients. Addressed client questions, concerns and requests directly for maximum satisfaction.

Used social media platforms to promote salon and services. Consulted with clients to understand desired look and discuss available lash options.

RESTAURANT MANAGER 02/2020 to 03/2021

Parmiss Mediterranean Restaurant San Juan Capistrano Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Managed staff schedules and maintained adequate coverage for all shifts. Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. RESTAURANT MANAGER 03/2021 to 03/2023

Baran Mediterranean Restaurant Anaheim Hills

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Managed staff schedules and maintained adequate coverage for all shifts. Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. CASHEIR AND HOST 03/2015 to 01/2018

Caspian Restaurant Irvine

Advised customers about special offerings and menu items to help drive sales.

Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Assisted managers with quickly resolving service- and food-related issues. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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