Nesma Abouzaid

A permanent resident at US Redmond, WA

Mobile: 425-***-**** Email: adz9lk@r.postjobfree.com Experienced Quality Assurance and Software Testing Engineer with a demonstrated history of working in the computer software industry and understanding of the software development process, good communication and presentation skills, and experience in dealing with a diverse spectrum of customers. Education

Bachelor of Science in Electronics and Communication Engineering, Cairo University (2012). Certificates

● Digital Marketing Professional Nanodegree - 2021

● ITIL – 2018 ● ISTQB-CTFL – 2017

Work Experience

uTest Software Tester (Jan 2019 - Oct 2023)

● Exploratory Testing on multiple mobile, web and desktop projects. Test case creation and execution, regression testing, UI/UX and usability testing, Cross-Browser testing. Upwork Software Tester and Digital Marketing Specialist (Nov 2021 - Oct 2023) Information Technology Industry Development Agency (ITIDA) Senior Software Security Testing Engineer (Aug 2017 – Jan 2019)

● Led a small team of software testing engineers, and applied automation testing for the first time in the team.

● Managed interns, created and held technical training for them.

● Designed and executed test plans for several electronic signature projects for the financial ministry and the government. Applied different testing types including Unit testing and API testing.

● Tested content quality and usability testing and documented the effect on the customers’ experience.

● Enhanced the existing systems through documenting the recommended enhancements to improve the usability.

● Worked on security testing for different applications: desktop, web and mobile. Microsoft Advanced Technology Lab in Cairo

Data and Content Management Engineer - Temp Project (Apr 2017 – June 2017)

● Authorized, tested, and validated textual scripts for conversational agents.

● Analyzed existing data to develop insights that help improve the users’ experience when interacting with conversational agents and tested content quality for the already existing data.

● Collaborated closely with the peer development team to design the best user experience for the content authoring and editing tools.

Hindawi Publishing Corporation

Senior Software Testing Engineer (Nov 2015 – Mar 2017) Software Testing Engineer (June 2014 – Nov 2015)

● Acted as a product manager for two products: customer relationship management system and food ordering system.

● Designed and developed test plans for software tools and websites to verify the product functionality according to user’s requirements, and ensured a clear communication with dev team.

● Applied python scripting in automation testing.

● Checked program performance after implementation to prevent recurrence of program operating problems and ensure operation efficiency, and checked the software after its completion to ensure that it has been implemented as required.

Data Harvesting Specialist at Information Systems department (Jul 2013 – June 2014)

● Ranked as a top member of the team after 3 months from joining the team.

● Got promoted as a checker role, to validate the work done by other team members.

● Created a database for the researchers’ contact information, and validated the researchers’ data received from different sources to guarantee its accuracy. Computer Simulation Technology (CST Middle East)

Software Testing and Processing Engineer (Mar 2013 – Jul 2013)

● Created and implemented test cases for testing the CST tool on different studio suites and versions. Technical Skills

Software Testing/Technologies:

● Prompt Engineering for ChatGPT

● Automation and Web Scraping Using Python

● Automating with APIS

● Automation testing using Selenium Web driver,

TestNG and TestComplete

● JUnit testing, Maven

● REST API testing, API testing (Postman)

● Usability testing

● Mobile, desktop and web applications testing

● Content quality testing and test documentation

● Eclipse, BugNet, Jira, TestRail, Github, TestGear, Miro, Charles Proxy, Trello

● Experience in Agile Methodologies

Programming:

● Java

● Python

● C#

Using simulation tools:

● Selenium IDE

Digital Marketing:

● Social Media Management

● Email Marketing

● SEO

● Content Management

Extracurricular Activities

2011 – 2012 Vice Chairman of IEEE Cairo University Student Branch Project Manager of Youth Development Program

2010 – 2011 Head of human resources committee at Youth Development program Head of Women in engineering committee at IEEE Cairo University Student Branch Languages

Arabic: Mother tongue

English: Fluent

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