Touché Leake
******.*****@*****.***
SUMMARY OF QUALIFICATIONS
Self-motivated and career-driven individual with transferable soft and hard skills. Demonstration of great communication skills with emphasis on active listening. A fast and effective learner demonstrating use of various technology such as Health Touch and use of virtual presentation and meeting platforms to include Zoom, Microsoft Teams and Google Meet. Background in the areas of customer service, dietary, supervision and healthcare. In addition, offers experience in sales and marketing.
PROFESSIONAL EXPERIENCE
MedStar Washington Hospital Center March 2021 - Present
Washington, DC
Dietary Clerk / Shift Supervisor
Performed dietary / nutrition services for patients in Maternity Services
Provided oversight of 5 to 6 workers operating out of 2 kitchens within the hospital
Utilized dietary app to take patients food orders and document dietary restrictions
Processed food orders for guest / family members visiting patients
Target December 2020 – September 2022
Washington, DC
Cashier /Customer Service Representative
Executed, as needed, as acting supervisor assisting with the overall running of the establishment
Performed problem-solving responsibilities for customers and store management
Executed customer service duties and assisted customers with returns
Staffed and operated registers performing cash, check and credit card transaction
Demonstrated exceptional customer service skills while engaging and assisting customers
Whole Foods Market March 2018 – November 2020
Washington, DC
Amazon Prime Shopper / Cashier
Executed steps to successfully complete customer Amazon Prime online orders
Operated registers performing cash, check and credit card transactions
Performed data entry duties as needed to enhance store operations
Harris Teeter September 2016 – March 2018
Washington, DC
Cashier / Front Service Worker
Staffed and operated registers performing cash, check and credit card transaction
Performed customer service activities for customers
Touché Leake
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EDUCATION, TRAINING AND CERTIFICATION
GardaWorld Security March 2023
Landover, MD
K-9 Training Program
College of Cosmetology May 2019
Crossland High School, Camp Spring, MD
Barbicide Certification
REFERENCES AVAILABLE UPON REQUEST