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Human Resources Performance Management

Location:
Oklahoma City, OK
Posted:
October 09, 2023

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Resume:

DENETTE DENNIS

Detroit, Michigan

810-***-**** - adz9ko@r.postjobfree.com

Human Resources professional who enjoys partnering with executive leadership to continuously improve culture and the employee experience.

PROFESSIONAL EXPERIENCE

PROOS MANUFACTURING, LLC. Grand Rapids, MI

Senior Human Resources Generalist February 2023 - Current Human Resources Generalist/ Recruiter February 2022 – February 2023

● Work closely with executive team leading strategic and tactical HR initiatives

● Provide leadership, coaching, and performance management to support business leaders

● Recruit executive, management, sales, engineering, accounting, HR, and all production roles

● Compensation negotiation

● Eliminated use of agency recruiters and headhunters - drastically impacting the company’s bottom line

● Report KPI’s for all HR related metrics

● Design and implementation of new recruitment, orientation, and on-boarding processes/procedures

● Write and develop policy and procedures for employee handbook

● Implement all benefits and coordinate/monitor open enrollment

● 401(k)

● Responsible for complete design and implementation of performance review and goal-setting process through ADP

● Responsible for all leaves of absence, FMLA, STD, LTD

● Unemployment, COBRA, Workers Comp

● Performance management, PIPs, managing conflict, discipline, and separations

● Responsible for running of wellness committee and delegating responsibilities

● Annual strategic planning and departmental budgeting along with executive team

● Successfully keep employee retention at or above 94% since joining the company through events, employee relations, and various employee appreciation activities

● Coordinate company town halls

● Administrative expert focused on compliance

● Run weekly meetings with company leaders discussing employee relations with specific weekly focus

● Payroll backup support

● Maintain all HR related ISO documentation in ERP, Plex DIVERSIFIED MEDICAL STAFFING Grand Rapids, MI

Full Cycle Recruiter August 2021 - March 2022

● Full cycle recruiting: sourcing, screening, interviewing, presenting, and placing direct hires

● Design and implementation of ATS to effectively organize recruitment process

● Created new orientation and onboarding processes for new hires

● Effectively communicating with other departments to gain insight into future hiring needs

● Design job descriptions and post openings on various databases and social media platforms

● Excellent follow up and follow through with prospective candidates

● Gathering credentials, properly save and file all paperwork according to the statutes and state laws regarding facility and in-home health care - specifically during Covid-19

● Thrives as part of a high-functioning team during an acquisition in fast paced environment

● Ability to effectively manage requisitions and consistently meet performance metrics and goals

● Providing consultative advice to candidates regarding hiring, selection, training, compliance, and safety

● Excellent salary negotiation

ELITE FITNESS GROUP, LLC. Grand Rapids, MI

Director of Operations March 2019 – March 2021

● Implement system and process improvements, working in close collaboration with executive team

● Directly involved with onboarding, orientation, and training of new coaches

● Delivered effective support to team members resulting in full cycle growth and expansion of client base of 600+

● Closely involved in creating structured promotions and programs executing digital marketing and sales campaigns leading to ~75% trial conversion rate

● Implemented effective transformational business techniques

● Weekly reporting to Executive Team on facility financial metrics and attrition

● High lead follow-up success rate ~80%

● Involved in managing and creating content for social media platforms

● Directly involved with the company's 501c3 charity raising $150k+ each year RUTH’S CHRIS STEAKHOUSE Grand Rapids, MI

Service Associate August 2011 – March 2019

● Part of the 2011 grand opening team helping to achieve highest sales performance with sales exceeding each previous year

● Recognized as a top performer in many sales competitions over the years

● Ensures total guest satisfaction and indulgence by guiding guests to an ultimate dining experience

● Extensive knowledge in products and active training to increase product knowledge and sales with special attention to wine and regions across the globe

● Work closely with management to help engage associates with a positive attitude and boost morale. Achievements: Awarded for innate ability to overcome any obstacle regarding guest experience EDUCATION

Grand Valley State University Grand Rapids, MI

Bachelors in psychology, emphasis on Sociology and Conflict Resolution, May 2017

● Studied a semester abroad in Northern Ireland focusing on conflict resolution and reconciliation

● Certificate of Completion through The Employers’ Association in Documentation and Record Keeping

● Certificate of Completion through The Employers’ Association in Conflict Strategies

● Certificate of Completion through The Employers’ Association in HR Compliance

● Certified through Red Cross in First Aid, CPR and AED – Life Saving Strategies

● Mentored by Human Resources Consultant, Sarah Kok, at Stone Ridge Enterprises, LLC. ADDITIONAL SKILLS

● Experienced with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint), BambooHR, ADP Workforce Now, PLEX, Zoom, Stripe, Review Snap, Skipio, Mailchimp, Indeed, Zip Recruiter, LinkedIn, Facebook, Instagram, Jazz HR, Icims VOLUNTEERING

● West Michigan Senior Meals on Wheels - 2016 - 2018

Delivered meals to seniors and people with disabilities in the Grandville and Wyoming areas.



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