Administrative Assistant Customer Service

DANTE KINARD

**** ****** ****** **** **. Blvd, Apt #7 Sacramento, CA 95824 adz9j5@r.postjobfree.com 510-***-****

WORK EXPERIENCE

VOLT Workforce / Apple Inc. 01/20/2023 – Present

Electronic Trouble Shooter

Repair, diagnose troubleshoot and verify defects within a variety of mobile devices.

Conduct tests on mobile devices and/or computer hardware and ports.

Position and align small components, either manually or with hand tools.

Assist with refurbishing desktops and laptops-formats and install operational systems.

Audit retail production line items to make available for resale.

Erase data from hard drives cleaning.

A Caregiver Who Really Cares 01/31/2020 – 12/01/2022

Companion Aide

Maintained general house hold by way of assistance with cleaning, shopping and organizing.

Provided companionship and entertainment to elderly and disabled

Assisted with personal hygiene care, medication management and safety maintenance.

Engaged with family, health care provider and different actors when assisting recipient in navigation of different services.

Grapevine Cleaning Services 06/01/2004 – 12/31/2016

Administrative Assistant

Managed calendars, scheduling, organized files, and maintained employee and clientele contact database.

Received in-bound calls from new and potential clientele regarding new contracts, invoicing or termination.

Acted as point of contact for clientele and employees.

Created client billing correspondence and invoices for review by management.

Acted as a direct liaison with clients, governmental entities and employees.

Supported management in preparing new hire materials for distribution to newly hired employees.

Provided assistant in conducting new hire orientations, including safety overview and rules and regulations.

Assisted with evaluation, assessment and invoicing of new clientele.

Performed clerical duties such as filing, typing, and copying documents for record keeping purposes.

Screened and responded to all incoming calls and correspondence.

Janitor

Coordinated cleaning schedules for executive, public and private dwellings with a team of four.

Cleaned offices, suites, conference rooms and apartment buildings.

Provided restocking of cleaning and hygiene supplies for bathrooms and trash receptors.

SKILLS

Teachable, eager and fast learner.

Advanced communication skills that translates across an array of cultures and backgrounds.

Proficient in Microsoft Suite and Outlook.

Active listener with the ability to multi-task when oriented to accomplish a goal.

Proven problem solver with advanced analytical ability.

Attentive to detail.

Reliable team player with a can- do attitude.

Honed interpersonal skills that translate to good customer service.

Excellent written and oral communication skills.

Exceptional organizational and time-management focus.

EDUCATION

AMERICAN RIVER COLLEGE, Sacramento, CA In Progress

Candidate for Associates of Arts in Business

Richmond High School Richmond, CA 2006

High School Diploma

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