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Customer Service Vice President

Location:
Burbank, CA
Posted:
October 09, 2023

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Resume:

Soo Min Park adz9i6@r.postjobfree.com

213-***-****

EDUCATION

University of California, Irvine — Undergraduate, Class of 2021 September 2017 - June 2021

● Major: Immunology and Microbiology

● Grade point average: 3.871

WORK EXPERIENCE

Q2 Solutions — Laboratory Associate November 2022 - Present

● Performs routine analysis of specimens and documents results in accordance with SOPs and applicable regulatory guidelines

● Identifies and documents potential performance errors or otherwise unusual results and escalate to senior lab personnel

● Responsible for preparation of buffers and solutions for analysis, as required

● May perform secondary review of analytical results when signed-off as competent to do so for applicable instrument(s) and/or data type(s)

● Responsible for post analysis sample and reagent storage

● Assists in the development and writing of new laboratory procedures and techniques.

● Assists in good housekeeping of the lab environment, consistent with 6S standards.

● Notifies appropriate staff of supply shortages

● Supports safety, quality, and 6S requirements and initiatives

● Complies with company's procedures and applicable regulatory requirements All Saints Healthcare — Pediatric Certified Nursing Assistant August 2021 - August 2022

● Grooming, bathing, and maintaining cleanliness of patients

● Checking vital signs such as blood pressure and heart rate

● Changing patients and recording output every 2 hours

● Preparing patients for transport, activities, and school Java City Kiosk — Barista (2019), Learning Coach (2020) January 2018 - June 2020

● Assisting the manager in training new employees on the job’s duties

● Serving guests with stellar customer service and preparing a variety of espresso drinks and food

● Working efficiently during rush hours in a team

Six Flags Magic Mountain — Photographer June 2018 - September 2018, 2019

● Greeting guests at the entrance of the park and taking photographs

● Advertising ride pictures to guests as they exit each ride

● Accompanying guests in taking photos with park characters VOLUNTEER EXPERIENCE

Vida Volunteers — Volunteer July 2021- August 2021

● Helping conduct patient interviews

● Helping run free clinics to provide medical care for communities in Guatemala

● Taking patient vital signs

● Observing certain procedures as ENT examinations, abdominal examinations, and prenatal care

(under professional supervision)

● Presenting differential diagnosis and proposed treatment plan to licensed doctors Flying Samaritans at UCI — Community Relations Co-Chair (2020), January 2019 - June 2021 Vice President (2021)

● Serving with a nonprofit organization that travels to Tecate, Mexico to provide free healthcare for the community and participating in triaging patients, taking vital signs, scribing for the provider

● Hosting community service events such as the Mobile Food Pantry, Care Harbor, Someone Cares, etc.

● Recruiting guest speakers and setting up general meeting events UCI Medical Center— Emergency Department Volunteer February 2018 - November 2019

● Transporting and discharging patients throughout the hospital

● Delivering specimens to core lab for analysis

● Restocking IV trays, trauma kits, and blankets for patients LABORATORY EXPERIENCE

Lakey Lab — Undergraduate Researcher at UCI Medical Center April 2018 - March 2020

● Studying the levels of insulin produced by islet cells in varying levels of glucose; various assays including ELISA, GSIR, OCR, etc.

● Performing surgeries on animals (rodents and porcine) to isolate the pancreas

● Co-authoring and assisting junior specialists in writing scientific papers PUBLICATIONS

● Lau, H., Corrales, N., Rodriguez, S., Park, S., et al. (2021). The effects of necrostatin-1 on the in vitro development and function of young porcine islets over 14-day prolonged tissue culture. Xenotransplantation, e12667.

● Lau, H., Park, S., Luong, C., Corrales, et al. (2020). The effect of short-term necrostatin-1 treatment on the differentiation of human-induced pluripotent stem beta cells. Stem Cell Investigation, 7.

● Corrales, N., Park, S., Lau, H., Xu, et al. (2020). Comparison of Islet Characterization from Use of Standard Crude Collagenase to GMP-Grade Collagenase Enzyme Blends in Preweaned Porcine Islet Isolations. Cell transplantation, 29, 963************. LEADERSHIP

Certified Learning Assistants Program — Learning Assistant September 2020 - June 2021

● Serving as a peer educator that works with students in the classroom setting to support and facilitate active learning in courses that are traditionally difficult

● Supporting professors and graduate teaching assistants as part of the instructional team Organic Chemistry Peer Tutoring Department —Tutor (2020), September 2019 - June 2021 Coordinator (2021)

● Management of the program (2021)

● Assisting current organic chemistry students in grasping the material

● Providing students with handmade worksheets and respective keys

● Holding office hours and review sessions

Microbiology and Immunology Mentorship Program—Mentor September 2019 - June 2021

● Providing guidance and for lowerclassmen interested in pursuing a specialization in microbiology and immunology

AWARDS AND SCHOLARSHIPS

● Cum Laude in Biological Sciences (June 2021)

● Edward Mittleman Memorial Scholarship Award (June 2021)

● Phi Beta Kappa Honor Society (June 2021)



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