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Customer Service Office Manager

Location:
Grapevine, TX
Posted:
October 09, 2023

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Resume:

Melissa Andrews **** Esters Rd. Apt #****

Irving, TX 75061

812-***-****

adz9fa@r.postjobfree.com

EXPERIENCE

Heartcare MD P.A., Grapevine, TX — Office Manager/Lead MA May 2019-Present

Provide exceptional patient care and resolve any issues that arose.

● Checking in- and out patients

● Rooming patients along with taking their vitals and uploading their chief complaints into the EMR system.

● Conduct EKG’s and place heart monitors.

● Uploading data to and from patient charts.

● Scheduling procedures for patients at the respective hospitals.

● Calling patients to confirm or rescheduling appointments. Jaine & Jack Grand Prairie, TX— Lead/ Sales Associate July 2018- May 2019

Provided excellent customer service to retail customers, and resolved any issues that arose.

● Promote & Organize sales

● Assist customers in store and via phone.

● Ensure customers satisfaction along with stocking orders.

● Professional communication with management and co-workers. Irving Independent School District Irving,TX— Permanent Substitute Teacher

August 2015- May 2018

● Responsible for the well-being and safety of the students

● Maintaining a functioning classroom

● Utilizing classroom management skills

EDUCATION

Dallas Community College, Dallas, TX — Associates of Science May 2022

Arlington Career Institute, Arlington,TX— Medical Assistant May 2018- May 2019

SKILLS

Leadership

Oral and Written

Communication

Skilled multi- tasker

Customer Service

Team Work

Problem Solving

Time Management Quality

BLS/ CPR certified

Data entry

Accounting

Receptionist Duties

AWARDS

Student Rep

LANGUAGES

English



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