Customer Service Office Manager
Resume:
Melissa Andrews **** Esters Rd. Apt #****
Irving, TX 75061
*******.*******.*****@*****.***
EXPERIENCE
Heartcare MD P.A., Grapevine, TX — Office Manager/Lead MA May 2019-Present
Provide exceptional patient care and resolve any issues that arose.
● Checking in- and out patients
● Rooming patients along with taking their vitals and uploading their chief complaints into the EMR system.
● Conduct EKG’s and place heart monitors.
● Uploading data to and from patient charts.
● Scheduling procedures for patients at the respective hospitals.
● Calling patients to confirm or rescheduling appointments. Jaine & Jack Grand Prairie, TX— Lead/ Sales Associate July 2018- May 2019
Provided excellent customer service to retail customers, and resolved any issues that arose.
● Promote & Organize sales
● Assist customers in store and via phone.
● Ensure customers satisfaction along with stocking orders.
● Professional communication with management and co-workers. Irving Independent School District Irving,TX— Permanent Substitute Teacher
August 2015- May 2018
● Responsible for the well-being and safety of the students
● Maintaining a functioning classroom
● Utilizing classroom management skills
EDUCATION
Dallas Community College, Dallas, TX — Associates of Science May 2022
Arlington Career Institute, Arlington,TX— Medical Assistant May 2018- May 2019
SKILLS
Leadership
Oral and Written
Communication
Skilled multi- tasker
Customer Service
Team Work
Problem Solving
Time Management Quality
BLS/ CPR certified
Data entry
Accounting
Receptionist Duties
AWARDS
Student Rep
LANGUAGES
English
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