Information Technology Entry Level

Phallahna

Harris

Military Affiliation

Entry-Level IT Specialist

** ******** **, *******, *******, United

States, 30904

**********@*****.***

470-***-****

LinkedIn:

www.linkedin.com/in/phallahna-harris-

242768270

Professional Experience 25B- Information Technology Specialist United States Army April 2023 - Present

Education Highschool Diploma

Martha Ellen Stilwell School of the arts, Jonesboro, Ga August 2019 - May 2022 Key Skills

Independent working

Communication

Team-Building

Attention to Detail

Assisted with troubleshooting hardware and software issues Proficient in the use of various IT tools, including Microsoft Office and Windows Server Assisted in the creation of user accounts and passwords Performed regular system maintenance and security checks Provided technical support for troubleshooting hardware and software issues Utilized a variety of software platforms, including Windows, Mac OS, and Linux Installed, configured, tested, and maintained hardware and software applications Created and maintained user accounts, passwords, data integrity, and security protocols Assisted with training of end users in the use of new software and hardware systems Expertise in Microsoft Office Suite, including Word, Excel, and Access Ability to work independently and cooperatively in a team environment Proficient in creating and maintaining detailed records and reports Experienced in working with databases to input, update, and extract information Strong organizational and problemsolving skills, with attention to detail Excellent customer service and communication skills, both verbal and written Developed and implemented strategic plans for the advancement of the arts program Designed and implemented new initiatives in support of the mission and vision of the program

Created and implemented criteria and criteriabased scoring for art awards program Managed props and technical equipment to ensure smooth production and execution of stage plays

Worked closely with production crew to ensure all sets and lighting were correctly prepared for each performance

Ability to Learn

Organization

Certifications compTIA SECURITY+

Intellectual Point April 2023

www.icloud.com/iclouddrive/03bq7Sg-LBpPv...

This certificate was received for completion of the 4-week long Sec+ course . Languages

English

French

Japanese

Contact this candidate