Olivia Nortz **** N Hudson Ave

Chicago, IL *****

614-***-****

adz9e8@r.postjobfree.com

EXPERIENCE

StoneX, Chicago — IT Project Manager/Scrum Master

October 2021 - Present

● Develop and executed project plans, defining scope, goals, deliverables, and resource allocation for Operations and IT Management departments

● Facilitation of long and short-term firm wide platform implementations to align with department objectives

● Effectively communicate project progress, status updates, and potential roadblocks to stakeholders and team members

● Implement Agile methodologies and facilitate scrum meetings as a Certified Scrum Master (CSM)

● Support development teams in API integration, Robotic Processing Automation, and low-code projects at every stage of the SDLC

● Coach and motivate developers, product owners, and stakeholders on Scrum principles and Agile best practices

StoneX, Chicago — IT Project Manager

May 2020 - September 2021

● Liaised between cross-functional IT and Compliance teams to implement platforms that comply with FINRA and SEC regulations

● Planned, implemented, and 12+ tracked high priority projects to align with operations and accounting department objectives

● Defined project roles and responsibilities for multiple departments to ensure a cross functional understanding

● Responsibility for preparing and presenting weekly department updates to senior level management and project stakeholders

Ridiculously Good Salsa, Remote — Operations Analyst August 2020 - Present

● Manage email marketing platforms such as Marketo and MailChimp throughout the customer lifecycle

● Head of content creation and branding videos that educate and excite online consumers on TikTok, Instagram and Facebook

● Co-lead sales support operations, increasing our wholesale and restaurant locations by 200%

Stadtmarketinggesellshaft, Germany — Project Analyst January 2018 - May 2018

● Assisted in developing and implementing digital marketing campaigns across various platforms to increase and attract tourists to the city of Dessau, Germany

● Created and curated the summer content for blog posts, social media posts, and the email newsletter

● Translated the company website, travel blogs, and marketing brochures to American English

SKILLS

Project Management, Agile & Scrum

Methodology, Requirement Gathering, Process

Improvement, Collaborative Leader, Scheduling,

Presentation, SDLC, Change Management

CERTIFICATIONS

Certified Scrum Master - SAFe 5 Scrum Master

Certification by Scaled Agile

Business Analyst- Project Management Institute

LinkedIn Learning

Anti-Money Laundering for Broker

Dealers- Quest CE

EDUCATION

Wittenberg University-

Bachelor of Arts 2016 - 2020

· Cum Laude, 3.8 GPA

· Dean’s List 2017-2020

· Business Honor Society: Tau Pi Phi

· Communication Honor Society: Lambda Pi Eta

SOFTWARE

Microsoft Office, Microsoft Project, Jira, Azure

DevOps, Power BI, Adobe Premiere, SharePoint,

UI Path Admin, Power Automate, Asana, Trello,

MailChimp

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