SALWA MELIKYAN

Pasadena, CA. *****

818-***-**** ● adz9da@r.postjobfree.com

O V E R V I E W

A skilled and ambitious professional with experience in sales, marketing and business development. I’m a natural leader who’s an advocate for not only making sure I’m succeeding, but that everyone around me is too. I take pride in applying my excellent project management skills with my creative and innovative way of solving problems. My experience has allowed me to develop a unique outlook on producing positive results through proven techniques, language and ideas.

C O R E S T R E N G T H S

● Project Management

● Digital Marketing

● B2B Relations

● Team Leader

● Customer Service

● Sales and Communications

● Proficient Multitasking

● Diplomacy

● Microsoft Word

● Microsoft Excel

● Microsoft Outlook

● CPR & AED Certified

● Punctual

● Creative Problem Solving

● Detail Oriented

● Partner Marketing

P R O F E S S I O N A L E X P E R I E N C E

Cengage, Pasadena, CA – 10/20 to Present

Enrollment Representative

● Take inbound calls and explain enrollment programs and eligibility requirements to potential students

● Fielding inquiries from potential students and assisting them with the enrollment process

● Student application management and communication with lending departments

● Managed large student CRM database and pipeline enrollment objectives

● Responsible for generating sales revenue by matching students with continued education programs United States Census Bureau, Pasadena, CA – 07/20 to 10/20 Enumerator

● Interview residents in assigned areas, explaining the purpose of the census, answering their questions, and recording their answers.

● Manage smart phones provided by the census to report information and submit records of hours worked, miles driven, and expenses incurred on the job.

24 Hour Fitness, Altadena, CA – 07/19 to 12/19

Kid’s Club - Service Expert

● Responsible for overseeing the safe handling and care of the fitness center kid’s club

● Head of creating and scheduling activities, events and various programs within the kid’s club

● Organized and maintained a safe environment within the club, including; sanitation, safety protocol etc.

● Responsible for creating and maintaining an internal database of club member profiles of 250+

● Attributed to membership growth through creating promoting membership referral programs

● Created and lead day-to-day kid’s club actives, including; physically and mentally stimulating lessons Forest Lawn Memorial Parks, Glendale, CA – 04/18 to 01/19 Planning Advisor

● Prospect leader for new clients needing memorial services and property sales

● Lead manager of events and programs for client memorial services

● Head of organizing new client prospects through online marketing channels

● Brand ambassador for all Forest Lawn Memorial Parks State Farm, Los Angeles, CA – 04/15 to 02/18

Lead Agent Manager

● Lead client incentive offer program for entire sales team

● Managed sales staff of 5+ across the greater Los Angeles market

● Produced quality referral sources through building a book of business through innovative techniques Closet World, Los Angeles, CA – 02/11 to 04/15

Senior Designer

● Increased territory sales by 28%, exceeding quota by 12% in 2011 and 2012

● Ranked #2 in total sales overall through Senior Design team in 2011 and 2012

● Ranked top 3% in Western market for sales profit in 2013

● Produced 180% of total sales for annual projections in 2014

● Demonstrated responsible commitment to customer service by adding new customers while maintaining premium service levels with existing accounts

E D U C A T I O N

Limited Life & Funeral Property License Spring 2018 Forest Lawn Memorial Parks

Property & Casualty License Summer 2016

Mike Russ Property and Casualty Certification Course Certified Pharmacy Technician License Spring 2014

United Education Institute – Van Nuys, CA.

High School Diploma Spring 1992

South Pasadena High School, South Pasadena, CA.

Life-Only and Accident and Health License Spring 2021 Family First Life

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