Customer Service Guest Services
Resume:
Steven “Keith” Wilson
Irving, Tx 75061
Wolves1996wwgmail.com
Cell: 214-***-****
Birthday: 4-10-1996
I bring enthusiasm, dedication, always willing to learn, positive customer service and I work well under stress.
Spring Creek Barbeque
3514 W. Airport Freeway
Irving, Tx 75038
8-4-2015 to 8-10-2019 Staff Member 4 years
Hours: 4 hour shift to 12 hour shift. Less than 30 hours each week. Part Time Duties include:
Train all new staff on safety procedures, guest services, proper food handling and restaurant protocols.: Cashier, Take out, Busser, Dishwasher, Line/pantry, Meat cutter and cook. Maintain a clean environment. Go to catering events. Help with any maintenance on the building. Work any shift and on call for 2 other stores. Manager in training. Open and Close restaurants on a regular basis.
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Reason for leaving: More hours and better pay. Needed full time job with benefits AMB Aviation
4425 W. Airport
Irving, Tx 75062
DFW Airport
8-15-2019 to 10-25-2019
Shifts: 10pm to 6:30 am or 3am to noon. Full time
Responsible for cleaning and conducting security checks including searching under passenger seats, tray tables, seatback and life vest pouches. Cleaning windows inside and outside. Reason for leaving:Job wasn't a good fit
Spring Creek Barbeque
3514 W. Airport Freeway
Irving, Tx 75-61
Staff member: Promised to a manager
10-26-2019 to 2-1-2020 (Full time 40 hours)
Train all new staff on safety procedures, guest services, proper food handling and restaurant protocols. Duties include: Cashier, Take out, Busser, Dishwasher, Line/pantry, Meat cutter and cook. Maintain a clean environment. Go to catering events. Help with any maintenance on the building. Work any shift and on call for 2 other stores. Manager in training. Open and Close restaurants on a regular basis..
Reason for leaving: Promised to be manager never happened. Fedex Ground
3215 Spur 482
Irving, Tx 75062
March 4, 2020 to February 5, 2023
Full and part time
Third shift: 1am to 8am (30 to 40 hours)
Climate controlled environment
Package handler/lead
Scan freight, load and unload trucks.. Heavy and light freight to correct addresses. Lead on multi belts during the week. Ran multi belts on weekends Train new employees on the belts. How to scan, load and unload trucks to correct addresses. QA to correct trucks that were loaded wrong.
In contact with managers by walkie talkie on the status of the belts. Drove the tugger to move freight around
Helped drivers deliver packages when needed.
Education:
Irving High School Graduation: 6-4-2015
Jr. ROTC 4 years class Commander Major of Armory
Concorde Career College
10-22-2018
Trained to Medical Assistance
Check vitals, assist with physical exams, administer injection, perform basic lab tests, coordinate and schedule patients appointments.
Trained in FIrst Aid and CPR Certified.
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