Customer Service Representative

Ashley Thompson

****************@*****.***

*** ***** *****

Hull, GA 30646

706-***-****

EXPERIENCE

Wayfair— Customer Service Representative

July 2022 - PRESENT

Answered inbound and outbound calls

Switchboard phone knowledge

Accompanied customers concerns

Chicos Call Center — Customer Service Representative

June 2018 - July 2022

Answered inbound and outbound calls

Cashier

Helped customers with questions and concerns about products

Follow up with previously existing customers

BDC Phil Hughes Honda — Customer Service Representative Title

November 2016 - June 2018

Cashier for invoices

Closed out invoices

Cashout end of the day drawers

Filed, faxed and scanned proper documentation

EDUCATION

Clarke Central High School — Diploma

May 2010

New Horizon Medical Institute — Nursing

Certified in phlebotomy,PCT, and Medical Assisting

March 2018

SKILLS

Computer Skills.

Communication Skills.

Leadership Skills.

Organizational Skills.

People Skills.

Customer Service Skills.

Collaboration Skills.

Problem-Solving Skills.

.

AWARDS

Medical Assistant Certificate

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