Xiao (Shelly) Zheng

443-***-**** • adz94i@r.postjobfree.com

** ********, ******, ** ***** • https://www.linkedin.com/in/xiaozheng-shelly EDUCATION

Washington University in St. Louis St. Louis, MO

Master of Arts, Nonprofit Management. GPA 3.67 December 2021 Honor: Graduate Scholarship

Pennsylvania State University University Park, PA

Bachelor of Science, Hospitality Management December 2018 Minor, Labor Studies and Employment Relations

WORK EXPERIENCES

HK Xinhong Decoration Engineering Ltd. Remote

Project Manager 03/2022-Present

• Devising a resource management system, decreasing allocation time by 20%

• Mediating teams and delegating project tasks based on individual’s strengths, skills, and experience levels

• Developing detailed project plans, and overseeing all projects are delivered on-time within scope and within budget IGT Service LLC Elk Grove Village, IL

Account Manager 01/2021-03/2022

• Prepared customs docs, and ensured that shipments met applicable laws to facilitate the import and export of goods

• Strengthened client relationships, tracked contract updates, and worked with sales team to develop marketing plans

• Achievement: Developed long-term relationship with Hyundai parts, SMEG appliances, and CFL flooring LAMP (Language, Access, Multicultural, People) St. Louis, MO Legal Interpreter 01/2020-12/2020

• Interpreted in lawsuits in courts, medical procedures, and other legal situations

• Built understanding of trial procedures, evidence investigation and collection, communication approaches with policemen and judges, and lawyers’ professional integrity LEADERSHIP & ACTIVITIES

Penn State Chinese Undergraduate Student Association State College, PA President 09/2016-09/2017

• Implemented the organization’s vision, mission, and overall direction

• Interacted with other student organizations and university officials on behalf of Penn State CUSA

• Supervised executive leaders and department heads BIG TEN Conference College Fair Shanghai, China

Chairwoman 06/2016-08/2017

• Coordinated with BIG TEN Conference schools on behalf of Penn State CUSA

• Finalized selections of venues, vendors, and sponsors

• Hosted college fairs in Beijing, Shanghai, and Guangzhou. Attracted 1,900+ attendees in 2016 and 2,300+ in 2017 SKILLS & INTERESTS

Technical: Certification in Hotel Industry Analytics (CHIA), ServSafe Manager Certification, Responsible Alcohol Management Program Certification

Language: English – Native/Bilingual, Mandarin – Native/Bilingual Interests: Hospitality, Education, Inequality, Animal Welfare

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