Charlie Andersen

Libertyville

M: 312-***-**** H: 224-***-****

adz938@r.postjobfree.com

Commercial Real Estate Facility Management Property Management Project Management Operations Workplace Experience Sustainability ESG LEED AP SUMMARY

Commercial Real Estate professional with 18 years experience in facility management, property management and project management. Proven track record of consistently managing the operations and maintenance of Class A office buildings in a cost-effective manner. Drive tenant satisfaction through experience management and an emphasis on hospitality. Committed to implementing sustainable practices and programs beneficial to the extended building community. Capably completes tenant improvements and capital projects on time and budget. EXPERIENCE

JLL 2007-2022

Chicago, IL

Senior General Manager, LEED AP 2019-2022

222 South Riverside Plaza - `1.2 million SF

• Managed tenant improvements and capital projects; operations and maintenance; budgeting, accounting and financial reporting; and administration of the property.

• Elevated the workplace experience for the building community through tenant engagement and an emphasis on hospitality. Focused on health-wellness and sustainability initiatives. Achieved the WELL Health-Safety Rating, LEED-Gold Certification, EPA ENERGY STAR, GRESB 5-Star Rating, and City of Chicago 4-Star Energy Rating.

• Developed and prepared management team for career advancement. Promoted two Assistant General Managers to General Managers.

General Manager, LEED AP 2013-2019

PNC Centre at One North Franklin – 618,000 SF

• Led the implementation of an $8-million capital improvement plan, while overseeing the operations, financial performance, and tenant satisfaction of the building. Back-of-the-house projects included a new BAS system, overhauling a chiller, refurbishing the cooling towers, installing a new access control system, security camera system and fire panel, as well as completing an elevator modernization. Front-of-the-house projects included lobby improvements, a new amenity center, renovating corridors and restrooms, and building out spec suites.

• Focused on energy efficiency and sustainability. PNC Centre became LEED-Gold in 2014 and was recertified LEED-Gold in 2019. Several projects including a retro-commissioning and a monitoring-based commissioning help reduced usage over 22% from 2015 to 2019.

• Promoted an Assistant General Manager to General Manager, and promoted two Property Administrators to Assistant General Managers, and subsequently to General Managers. General Manager, LEED AP 2011-2013

Columbia Centre – 620,000 SF, three-building office complex, Rosemont, Illinois

• Led the implementation of a $4-million capital improvement plan, which included replacing or refurbishing cooling towers, rebuilding compressors, overhauling chillers, remodeling all lobbies, corridors, and restrooms, renovating the two delis, building a 6,000 SF fitness center, and completing an elevator modernization. The successful completion of these improvements contributed towards the lease-up of the properties. Twenty-six leases were executed since the acquisition driving occupancy from 68% to 84%. Charlie Andersen

Libertyville

M: 312-***-**** H: 224-***-****

adz938@r.postjobfree.com

General Manager, LEED AP 2009-2011

Metrowest, a 205,000K SF office building in Naperville, IL/ 701 East 22nd Street, a 173,000 SF building in Lombard, IL

• Completed several projects to improve the curbside appeal and marketability of the properties including seal- coating the parking lots, re-pouring the front sidewalks, washing the building facades, re-designing the interior and exterior landscaping, and renovating a common corridor. Assistant General Manager, LEED AP 2007-2009

55 West Monroe – 800,000

• Implemented several green initiatives including recycling, green cleaning, and participation in the Energy Star program. The building won BOMA’s 2007 Office Building of the Year (TOBY) award at the local and regional levels.

Equity Office 2004-2007

Chicago, IL

National Property Operations Manager

Managed national initiatives designed to increase revenue, control costs, reduce risk, and improve operations. Assessed the operational impact and effectiveness of these initiatives, and redesigned them with a focus on maximizing value and continuous improvement.

• Led the Operational Audit, an annual initiative that aimed to minimize legal exposure, ensure a safe and secure working environment, and enhance customer satisfaction. Through task forces and focus groups, led several iterations of continuous improvement, thereby developing a robust program. Over two years, the number of properties that passed the audit improved 115% to 83% of EOP’s entire portfolio of over 600 buildings.

• Managed the development of an on-line parking management system designed to ensure the enforcement of lease terms for parking. By automatically enforcing must-takes, minimum billings, and rate increases, the initiative brought in an additional $6 million per year in parking revenue. PricewaterhouseCoopers 1998-2002

Rosemont, IL

Management Consultant

Implemented business solutions designed to optimize revenue and enhance customer satisfaction through process improvement and technology. Developed the analysis, design, and implementation skills required to successfully improve business operations.

• Led a team from analysis through implementation of a new billing system during a business infrastructure re- engineering initiative for Sprint.

• Designed and implemented new billing processes by leveraging industry best practices during a process improvement initiative for Sprint.

• Interfaced Bell Atlantic’s new billing system with their product and rate repository, enabling Bell Atlantic to successfully generate a consolidated invoice for the Department of Justice. EDUCATION

UNIVERSITY OF VIRGINIA – Bachelor of Science in Mechanical Engineering 1997

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