Customer Service Net Worth
Resume:
LAMERE ALEXANDER
INDEPENDENT ADJUSTER
EXPERIENCE
Independent Adjuster
March 2018 - November 2022 Irving, Texas
Issue payments to lien holders and insured after the accurate title and paperwork are received
Determine liability by completing recorded statements, reviewing police reports and damage photos
Provide excellent customer service by initiating contact within the first 24 hours and being responsive to calls and emails
Handled moderate to large residential property loss exceeding $400,000.00
Handle a claim load of 100+ claims
Experienced in interpreting insurance policies and laws, client relations, insurance premiums, negotiating, interviewing policyholders, investigating claims, financial analysis- and maintaining accurate records
Strong work ethic, very attentive to detail and high level of professionalism
Subrogation handling
Junk Removal Management
March 2021 - November 2022 MJ Super Duper Junk Removal, Irving, Texas
Business Owner/Operator
May 2012 - February 2018 Allstar Barber Lounge, Rochester, New York
Hired skilled personnel to handle challenges and obligations of business.
Maximized revenue and long-term net worth by producing results and performance.
Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
Reviewed product strategy for organizational goal alignment.
Customer service
Hairstyling
Landscaping Laborer
August 2008 - March 2012 Arnold Landscaping, Shreveport, Louisiana
Shoveled snow from walkways and put salt down to keep people from falling.
Used shears, pruners, or chain saws to prune and trim trees and shrubs.
Cared for established lawns by mulching, aerating and weeding.
Planted trees, bushes and flowers to beautify grounds.
Pressed aerator fork into soil and pulled rake through grass to cultivate areas not accessible to machines.
Mixed and sprayed or spread fertilizers, herbicides, or insecticides onto grass and shrubs.
Recorded services rendered, materials used and charges assessed on specified forms.
Mulched and aerated lawns to promote and sustain growth.
Plant seeds, bulbs, grass and plants.
Used portable sprinkler systems, hoses and watered cans.
Adhered to safety protocols to and manufacturer instructions for equipment operation.
Followed planned landscaping designs to determine sod and foliage layouts.
Gathered litter and transported to proper receptacles.
Roof Installer
April 2008 - July 2012 Terry Roofing, Shreveport, Louisiana
Covered exposed nail heads with roofing cement or caulking to prevent water leakage and rust.
Helped with installation of vapor barriers and layers of insulation on roof decks.
Coordinated roof membrane, wall flashing and sheet metal installations for building facades.
Climbed ladders, scaffolds and stairs while comfortably lifting extreme amounts of weight.
Cleaned up debris from roof surface and surrounding property.
Assisted with installation of partially overlapping layers of material over roof insulation surfaces.
Prepared surfaces for waterproofing, using hammers, chisels and rubbing bricks.
Event Promoter
April 2008 - March 2009 Gigi, Shreveport, Louisiana
Developed and implemented procedures for identifying advertising needs.
Assessed customer and employee satisfaction.
Sought and provided information to help companies determine position in marketplace.
Performed general maintenance and repair.
Worked with coworkers to complete tasks.
Retail Sales Associate
April 2007 - July 2008 Marshall's Clothing, Shreveport, Louisiana
Set up promotional displays and signage to increase sales.
Explained products and services to help customers make informed decisions.
Located merchandise on racks or shelves and delivered to customers.
Greeted customers and engaged in conversation to assess needs.
Assisted with weekly and monthly inventory audits to support store accuracy.
Cleaned and organized sales floor in accordance with company merchandising standards.
Delivered exceptional customer service to guests.
Prepared merchandise for purchase and rental.
Greeted customers and ascertained what each customer wanted and needed.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Recommended, select and help locate and obtained merchandise based on customer needs and desires.
Cleaning Technician
April 2006 - September 2007 Unity Hospital, Rochester, New York
Observed aseptic techniques and wore PPE when cleaning rooms.
Stocked individual rooms and common areas with proper supplies.
Notified supervisor of issues with equipment or breakage.
Leveraged equipment and solutions to restore surface appearance of carpets and upholstery.
Disinfected and cleaned bathroom areas, refilling dispensers.
Safely handled cleaning chemicals to comply with guidelines and procedures.
Disposed of used hazardous chemicals in proper containers.
Prepared rooms for special events by moving and arranging furniture and equipment.
Barber
April 1996 - February 2006 Spotlight Barber Shop, Rochester, New York
Shaped and trim beards and moustaches, using scissors.
Ordered supplies.
Sterilized scissors, combs, clippers and other instruments.
Applied lather and shaved beards or neck and temple hair contours, using razors.
Shampooed hair.
Recorded services provided on cashiers' tickets and received payment from customers.
Cleaned workstations and swept floors.
Questioned patrons regarding desired services and haircut styles.
Used special chemical solutions and equipment.
Identified hair problems, using microscopes and testing devices and by sending clients' hair samples out to independent laboratories for analysis.
Kept card files on clientele, recording notes of work done, products used and fees charged after each visit.
Provided face, neck and scalp massages.
Measured, fitted and groomed hairpieces.
EDUCATION
High School Diploma
January 2001
East High, Rochester, New York
SKILLS
Knowledge of insurance polices
Knowledge of law
Data collection skills
Excellent customer service skills
Estimating
Communication skills
CERTIFICATIONS
Adjuster
State Farm Auto
State Farm Policy
State Farm Estimatics
Xactimate X2
Xactcontents
Texas All Lines Adjuster License
VOLUNTEER EXPERIENCE
Public Speaking
March 2010 - March 2021 Boys Club, Rochester, New York
Instructor
March 2012 - March 2021 Spirit Of Tae Kwondo, Rochester, New York
Usher
January 2001 - February 2020 New Bethel Cme Church, Rochester, New York
COMMUNITY SERVICE
Volunteer Worker
March 2015 - February 2017 Community Cleaning, Rochester, New York
Volunteer
February 2013 - February 2014 Animal Shelter Volunteer, Rochester, New York
AWARDS
Best barber competition
CONTACT
adz92f@r.postjobfree.com
Garland, Texas 75040
PROFESSIONAL SUMMARY
DEDICATED, ORGANIZED, ADAPTABLE PROFESSIONAL SEEKING A POSITION AS A CATASTROPHIC INSURANCE OR CLAIMS ADJUSTER THAT WILL ALLOW ME TO UTILIZE MY EXTENSIVE KNOWLEDGE OF INSURANCE AND CUSTOMER SERVICE TO INVESTIGATE, NEGOTIATE, EVALUATE AND SETTLE ASSIGNED CLAIMS. GENERAL ADJUSTER WITH OVER 8+ YEARS OF EXPERIENCE HANDLING CLAIMS AND ROOFING. PERSONAL LINES CLAIMS AND LITIGATION DISPUTES.
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