Customer Service Emergency Response

Jamie FRITZINGER

Tamaqua, PA *****

*************@*****.***

+1-570-***-****

Willing to relocate: Anywhere

Work Experience

Lead Supervisor

Marksman Security - Hazleton, PA

July 2022 to October 2023

• Conduct patrols

• Maintain daily records

• Conduct inspections for physical and safety hazards

• Lead emergency response drills

• Perform investigations and hold interviews

• Escort individuals from the premises when necessary

• Resolve conflicts following the company's protocol

• Assist employees and visitors during an emergency

• Monitor alarm systems and other security equipment Assign tasks, trained employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. I was accountable for overseeing the members and making sure that the work they produce was of good quality. I mainly served as role model for the staff members, who often seek guidance, leadership, and support. I was also in charge of payroll, scheduling, and maintaining a great relationship with the client/upper management and resolved any and all issues that arised. Warehouse Associate

Chewy's Fulfillment Center - Wilkes-Barre, PA

January 2020 to August 2021

Drove move xx and picked products and packed them in boxes... Filled priority orders with the order picker machine. Forklift training

Also help train new employees

Picker/Packer

Amazon - Hazleton, PA

November 2017 to January 2020

Pick and pack product

Did quality control

Repackaging product and repacking pallets.

Education

12 in GED

Tamaqua Area Shs - Tamaqua, PA

September 1995 to June 1998

Skills

• Picking & packing (3 years)

• Warehouse distribution (10+ years)

• Dispatching

• Forklift (5 years)

• Warehouse experience (10+ years)

• Shipping & receiving

• Pallet jack

• Manufacturing

• Order picking (8 years)

• Supervising experience (10+ years)

• Assembly

• Heavy lifting (10+ years)

• Security (10+ years)

• Reach truck (3 years)

• Custodial experience

• English (10+ years)

• Freight

• Customer Service (10+ years)

• Stocking (2 years)

• Delivery driver experience (10+ years)

• RF Scanner (2 years)

• Merchandising

• Materials Handling

• Quality Control (4 years)

• Quality Inspection (2 years)

• Security (10+ years)

• Order Picker (2 years)

• Load & Unload (6 years)

• Quality Assurance

Additional Information

I owned my own pizza shop for 7 yes and I also tended bar for more than 15yrs. I have great people skills and customer service. I also work great with everyone.

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