Data Entry Customer Service
Resume:
Robin Bowman
Manufacturing
Hancock, MD *****
**********@*******.***
The company that I am currently working for is closing down. And I am looking for daytime work. I'm hard working, reliable, willing to work overtime.
Authorized to work in the US for any employer
Work Experience
Assembly Operator II/ Hand Tool Assembler
TE Connectivity - Waynesboro, PA
June 2021 to Present
• I'm currently working as an Assembly Operator II.
• I prep the jobs that will be assembled by the qualifiers. Prepping consists of verifying all the applicator part numbers with the blueprints of each applicator that will be put together and make sure there is no discrepancies in the paperwork or parts.
• I print out the specification sheets for the terminals to be run on each of the applicators once it's built.
• I print out documentation papers for all the applicators, machines, and hand tooling we build, and assemble them into packets per the blueprint.
• I pull jobs from our warehouse to go to our prepping area. We print out the TO tickets for each order and scan them to take the part out of inventory. I also pull replenishments of hardware and other parts for the assembly area.
• I have put housing parts together and then machined them and put the remaining parts on them. Also sub-assembled other parts for the completion of the applicator.
• Built hand tools to attach terminals to wire
• On some of the hand tools I had to rivet the pins to hold the jaws in place.
• I did inventory every morning, for the parts we received from other departments the night before.
• I counted the parts that were received and made sure the amount matched the paper work and then bagged the parts, made labels for on them and placed them in the proper locations.
• I'd scan the paper work into the computer.
• Ensured jobs were performed in a clean and safe working environment
• Assembled materials
• Inspected finished products
Assembly Operator II
PeopleShare - Waynesboro, PA
December 2020 to June 2021
I worked for TE Connectivity thru People Share, a temporary agency. I was a sub-assembler. I built parts for the applicators. I was hired on in the Hand Tool Assembly Department. Manual Blocker
CSS Industries, Inc. - Hagerstown, MD
November 2018 to June 2020
I rewind ribbon to smaller quantities to be shipped to the customer. Also have packed kits with different kinds of ribbon, per customer order. And pack strips of ribbon and check for defects in printing and the weave of the ribbon. I was laid off in June of 2020 Machine Operator
Action Products - Hagerstown, MD
September 2017 to August 2018
I was a machine operator, making medical products. I would set up my machine to run and take rates of the chemicals that I would use. I did a checklist on my machines to make sure they were functioning properly. I would vacuum form the order of molds and fill them with akton and send them down the oven belt to be completed. I maintain a clean work area. I'm honest, dependable, hardworking, and like to stay busy.
Machine Operator
Aerotek Services - Hagerstown, MD
March 2017 to September 2017
I worked as a temporary with Action Products, thru Aerotek Services and then was hired on. I was doing the same things as above.
Assembler
Manpower Temporary Service - Hagerstown, MD
September 2016 to February 2017
I worked for a company assembling window case brackets. I exceed my quota I was to meet every day, maintained a clean work area. I also assembled circuit board with very tiny parts. Machine Operator
Fil Tec Inc - Zullinger, PA
September 2015 to September 2016
Mixed raw material to place in an extruder machine to make small plastic cores, I ran a magnetizer machine to make cores magnetic and tubed the finished product. I reground the unused plastic runners and maintained a clean work area.
Assembler Specialist C
Manitowoc - Shady Grove, PA
May 2011 to July 2015
Assembled turntables to blueprint specifications, ran electric wiring and tied it up. Put control valves on turntables and applied fittings to valves, then ran hydraulic hoses to blueprint specifications. The last 3 years that I worked there I had perfect attendance. Customer Service Representative
Citi - Hagerstown, MD
August 2006 to May 2011
Received incoming phone calls, and I would assist the customer with resolving credit card issues. Education
Certificate in Office Systems Technology
Thompson Institute - Chambersburg, PA
January 2005 to January 2006
High school or equivalent in Business
Southern Fulton Jr/Sr High School - Warfordsburg, PA September 1979 to June 1984
Skills
• Manufacturing/assembly (10+ years)
• Packaging (10+ years)
• Quality Inspection (10+ years)
• Blueprint Reading (10+ years)
• Machining (10+ years)
• Power tools (10+ years)
• Hand tools (10+ years)
• Order picking (10+ years)
• Assembly (10+ years)
• Typing (5 years)
• Warehouse Experience (Less than 1 year)
Assessments
Active Listening — Proficient
October 2020
Actively listening and appropriately responding in conversations Full results: Proficient
Scheduling — Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Mechanical skills: Monitoring — Proficient
February 2020
Monitoring machine indicators to determine appropriate functioning. Full results: Proficient
Working with MS Word documents — Proficient
May 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Expert
October 2020
Applying customer service skills in a call center setting Full results: Expert
Data entry: Accuracy — Highly Proficient
October 2020
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Operated a variety of hand and power tools, I am reliable, trustworthy, and honest. I have 20 years in manufacturing and 5 years of customer service experience. I had 3 years of perfect attendance at a previous employer.
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