RAMA KISHORE REDDY SINGAM

+1-313-***-**** adz8wz@r.postjobfree.com https://www.linkedin.com/in/singam-rama-kishore-reddy/ Education

University of Michigan – Dearborn, Dearborn, MI, USA Aug 2022 – April 2024 Master of Science- Computer and Information Science. Jawaharlal Nehru Technological University, Hyderabad, Telangana, INDIA Sep 2014 – April 2018 Bachelor of Technology in Electronics and Communication Engineering. Work Experience

Cloud Operations Engineer – Azure, CTRLS DATA CENTERS LTD, Hyderabad, INDIA Aug 2019 – Aug 2022

As part of daily operations managed over 100 customer subscriptions and collaborated with team of talented engineers to define, deploy, and maintain Azure infrastructure.

Employed code and modern cloud-native deployment techniques to design and deploy Azure resources like Virtual Networks, Virtual Network Gateways, Virtual Machines and Storage accounts.

Adequately incorporated Azure automation account and developed PowerShell and Azure CLI scripts for Virtual Machine operations, Auto create/delete snapshots and auto delete the orphan disks for 100+ subscriptions.

Designed and built the entire architecture using Bicep scripting, and provisioned VMs with existing VHDs using scripting.

Analyzed over 30 clients end to end On Premise network architecture, Compute, and storage.

Developed the Bicep code for the entire architecture and created the Azure resources in single shot for over 10 clients.

Azure resources deployed using Bicep and managing the daily operations using Bicep, PowerShell, and Azure CLI.

Configured Replication and leveraged Azure Recovery service vaults to oversee backups and replication of 100+ Virtual Machines from On-Premises to Azure.

Applied Automation Account for automated execution of VM operations and facilitated Update Management to 100+ VMs to ensure the installation of the latest updates and security patches on Virtual Machines.

Configured and maintained Azure Monitor, creating alerts and rules for the Azure resources. Associate Engineer – Service Delivery First Call Resolution, CTRLS DATACENTERS LTD, Hyderabad, INDIA Oct 2018 – July 2019

Implemented thoroughly on projects hosted on public cloud and private cloud infrastructure, maintaining private networks, firewalls, switches, and routers of different OEMs.

Performed daily operations by managing Switches, Firewalls devices and worked In-depth on ACL, SSL VPN, S2S VPN, LDAP integration and implementation for security and confidentiality.

Configured VPN users, addressed VPN-related issues for end-users, and administered the accounts of over 500 VPN users across several customers.

Administered Firewalls such as Cisco, FortiGate, Checkpoint, and Dell SonicWall to manage Access Control Lists (ACLs) for granting or restricting server access to 1000+ users and configured secure tunnels.

Directed, tracked, and coordinated with the team of 10+ members for incident management and problem resolution to vigilantly mitigate incidents and server issues.

Led the team of 10+ as a CRM SPOC and engaged all technology stakeholders to preemptively address server network issues to prevent incidents.

Trained new engineers and served as the lead for First Call Resolution Team 20+ engineers. Internship – National Remote Sensing Centre - ISRO, Hyderabad, INDIA Oct 2016 – Nov 2016

Implemented a project on satellite communication entitled Frame Sync Detection logic implementation using Altera VHDL at National Remote Sensing Centre, Department of Space, ISRO. Publications

Published research paper entitled Vehicle Counting and Tracking in a Traffic Video Sequence using MATLAB in International Journal of Current Engineering and Scientific Research (IJCESR). DOI:10.21276/ijcesr, ISSN Online: 2394 0697

Skills

Technical Skills: Azure, AWS, VMWare, Windows, Linux, Networking, Cisco, FortiGate Languages: C, Java, Python, MATLAB, Bicep, PowerShell, Azure CLI Certifications: Azure Administrator AZ-100, CCNA