Administrative Assistant

Anita Smith

T: 510-***-**** E: *************@***.***

Professional Summary

Multi skilled, dependable professional, offering 6 plus years of experience and commitment to high levels of office management. Committed and highly adaptable individual willing to assist when and where needed. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Current ability to juggle multiple priorities and meet tight deadlines without compromising quality. Desire a challenging opportunity to significantly contribute to a company's efficiency, organization, growth, and profitability.

Key Skills

Filing & Records Management

MS Office Suite

Calendaring/Scheduling

Time Management

Front-Desk & Phone Reception

Executive-Level Reports

Data Entry (35 WPM)

Active Listening

Office Supply Acquisition

Meeting & Event Planning

Flexibility & Adaptability

Rapport Building

Additional Skills

Communications Skills (listening, verbal, written)

Exceptional listener and communicator who effectively conveys information verbally and in writing Analytical & Research Skills

Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis

Multicultural Sensitivity/Awareness

Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings

Planning/Organizing

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

Career Highlights

08/13 – 11/13 – Administrative Support Assistant II – CS U East Bay – Hayward, CA

Administrative support for Director for Center for Community Engagement and program coordinators

Extensive data entry

Updating/Attaining/Maintaining Service Learning Partnership database 03/11 – 07/11 – Administrative Support Assistant II – CS U East Bay – Hayward, CA

Answered four phone lines, dispatched service calls via hand radio

Created work orders, entered timecards, closed completed work orders

Issued keys and proximity cards to faculty and staff, trained student 06/09 – 07/09 – Administrative Support Assistant II – CS U East Bay – Hayward, CA

Proctored and graded examinations for Political Science Professor

Emailed daily workflow journals to Political Science Department Chair

Answered 2 phone lines for the Political Science/International Studies

And Human Development/Women’ Studies departments 10/08 – 04/09 – Administrative Support Assistant II – CS U East Bay – Hayward, CA

Maintained student’ admission files in PeopleSoft, answered emails retrieved from university website

Answered 80-100 phone calls daily for the Undergraduate Admissions call center Academic Training & Professional Development

CSU – A.A. – Psychology Sacramento – Sacramento, CA SFSU – A.A. – English Literature – San Francisco, CA

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