Joseph Hayden

** *** **** **.

Stafford, VA *****

703-***-****

adz8sd@r.postjobfree.com

SPECIALTIES

Excellent written and oral communication skills Focus on details, problem solving, and confidentiality Ability to multi-task and stay focused under stressful situations Leadership, Customer Service Management, Human Resources, Payroll

Management of Personnel (scheduling, conflict management, recruitment/hiring, employee retention)

OSHA Certified licensed Forklift Driver, Heavy equipment operation

Profit/Loss Management, Inventory Management

Product Receiving, Back Stock Organization, Maintenance support, Inventory lifecycle support, Just-In-Time inventory support, Inventory system data entry.

EXPERIENCE

Prince William County – Maintenance & Operations Specialist - 2021 – Current

Operation of power tools

Heavy Equipment operation

Installation of speed bumps

Ice and snow removal

Marking of parking lots

Marking of Ball fields (baseball, football, soccer and lacrosse)

Variety of vehicle operations (plow truck, workman, sandpro, 1 and 2 ton trucks)

Grass cutting, fertilizing and sod work

Door Dash, Uber Eats, Grub hub – Delivery Driver - 2021 – Current

Delivery Driver

Customer Service

Service Meter Technician/Mechanic - Precision Pipeline Solution - 2019 – 2021

Meter Installation and Repair

Problem Solving

Currently Hold 17 Operator Qualifications (Available on request)

Customer Associate - Dealer Specialties – 2011 – 2019

Company representative to external accounts

Service customer accounts

Inventory data entry for new customer accounts

Format and upload inventory data for customer dealerships

Print and label customer car assets to prep for sales

Operate and maintain company vehicle for daily customer site visits

Manage customer inventory accounts

Landscaping Co. Owner- J & J Landscaping - 2009 - 2012

Landscape maintenance

Mowing, Snow removal, Pruning, Mulching, Weed Eating, Aerating, Seeding, Fertilizing, Sodding, Pesticide applications, Weed Control, Pruning, Planting and Installation, Trash Removal

Customer Service

Selling services

Operation and maintenance of equipment and vehicles (pickup trucks, pulling small trailers, mowers, aerators, sod cutters, chainsaws, hedge trimmers, string trimmers, edgers, blowers, hand tools, etc.)

Inventory tracking and management

Schedule maintenance

Department Manager - Pitkins Ace Hardware - 2001 - 2011

Department leadership

Merchandising

Stock and organization

Receiving

Product delivery

Forklift operation

Inventory tracking and management

Manage and participate in store and customer delivery and pickups

Assistant Store Manager - CVS Pharmacies – 2000- 2001

•Opening and closing procedures

•Shelf stocking and fronting

•Ordering and inventory

•Ensure stocked inventory levels are maintained

•Execute company Plano-Grams

•End cap product placement management

•Ensure customer service excellence

Merchandise Manager - Pet Smart, Inc – 1996 - 2000

Developed and implemented customer service policies and procedures

Opening and closing procedures

Shelf stocking and fronting

Overnight stocking

Ordering and inventory

Execute company Plano-Grams

End cap product placement management

Ensure customer service excellence

Management of cashiers and other store associates

Management of employee scheduling

Inventory Management

Supply Chain Management

PROFESSIONAL MEMBERSHIPS AND DEVELOPMENT

OSHA Certifications

Scott’s Certified Lawn Care Pro – Certification

Fertilizer applicator certification

REFERENCES – Available upon request.

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